Maria Estefanni Bustos Perrone
Indianapolis,IN
Summary
Experienced with overseeing print room operations, ensuring efficient processes and high-quality outputs. Utilizes leadership and problem-solving skills to maintain seamless production. Track record of effective equipment management and team collaboration.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
9
9
years of professional experience
Work History
Print Room Supervisor
BSN Sports
05.2025 - Current
- Leads the Print Room team, ensuring all task are completed accurately and on time.
- Implements quality control processes to uphold high standards and reduce print errors.
- Manages inventory of print supplies and equipment to avoid production disruptions.
- Trains new team members on procedures to prioritize tasks and deliver excellent customer service.
- Implemented safety protocols in the print room, resulting in a significant reduction in workplace accidents.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Room Service Attendant
Sheraton Indianapolis Hotel at Keystone Crossing
09.2018 - 03.2020
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Contributed towards a welcoming atmosphere by providing a warm smile and personalized greeting upon each interaction with guests.
- Upheld strict hygiene standards within the room service area, adhering to established protocols for sanitation procedures.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Maintained a strong knowledge of hotel facilities, services, and local area attractions to provide accurate information and recommendations to guests.
- Delivered food, condiments, and silverware to guest rooms to fulfill guest orders.
- Used downtime to get ahead of support work such as folding napkins, wrapping silverware and polishing glasses.
- Handled guest complaints professionally, resolving issues quickly and efficiently to maintain satisfaction levels.
- Supported colleagues during high-volume periods by stepping in and helping with tasks outside the scope of room service responsibilities when necessary.
- Ensured timely delivery of all room service orders, prioritizing tasks to maximize guest satisfaction.
- Restocked supplies to keep team efficient and ready for guests' orders.
- Provided excellent customer service through friendly interactions and attentive response to guests'' needs.
- Maintained high standards of cleanliness by diligently cleaning and sanitizing serving trays, dishes, and utensils.
- Demonstrated strong communication skills while coordinating with kitchen staff to ensure accuracy and completeness of orders before delivery.
- Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
Administrative Assistant
TERGYCA, CA
11.2016 - 07.2018
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
Bachelor of Science - Business Administration
Universidad Rafael Belloso Chacin
Maracaibo, Venezuela01-2019
Skills
- Workflow optimization
- Digital printing
- Job planning
- Quality control
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Active listening
- Adaptability and flexibility
- Decision-making
- Microsoft office
- Data entry
- Computer skills
- Microsoft Word
- Microsoft Excel
- File organization
- Microsoft outlook
- Computer proficiency
- Documentation and recordkeeping
- Database entry
- Invoice processing
- Mail handling
- Team supervision
- Coaching and mentoring
- Guest relations
- Order accuracy
- Food safety practices
- Stock management
- Hygiene standards
- Silver polishing
- Food tray transportation
- Guest service
- Order verification
- Thorough work ethic
Timeline
Print Room Supervisor
BSN Sports
05.2025 - Current
Room Service Attendant
Sheraton Indianapolis Hotel at Keystone Crossing
09.2018 - 03.2020
Administrative Assistant
TERGYCA, CA
11.2016 - 07.2018
Bachelor of Science - Business Administration
Universidad Rafael Belloso Chacin
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