Maria Esthela Pacheco
El Centro,CA
Summary
Dynamic Administrative Assistant with a proven track record at American Soccer, excelling in customer service and office administration. Skilled in Microsoft Excel and adept at fostering professional relationships, I streamlined processes that enhanced workflow efficiency and improved team collaboration, contributing to a positive work environment and successful project outcomes.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
American Soccer
03.2023 - 07.2025
- Managed daily office operations to ensure efficient workflow.
- Supported team in scheduling meetings and maintaining calendars.
- Assisted in preparing reports and presentations for management.
- Coordinated communication between departments to improve collaboration.
- Handled incoming calls and inquiries, directing them to appropriate personnel.
- Processed expenses and managed office supplies inventory efficiently.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Maintained inventory of office supplies and placed orders.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Volunteered to help with special projects of varying degrees of complexity.
Administrative Assistant
Treviño Creativo
09.2017 - 12.2018
- Maintained filing systems for easy access to documents and information.
- Created and updated spreadsheets to track project progress and deadlines.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Performed research to collect and record industry data.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Assisted in preparing reports and presentations for management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Processed expenses and managed office supplies inventory efficiently.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Administrative Assistant
Magic Brown Art
03.2015 - 10.2017
- Coordinated schedules and logistics for team meetings and events, enhancing operational efficiency.
- Managed correspondence and communications, ensuring timely responses to inquiries and requests.
- Developed and maintained filing systems, improving document retrieval speed and organization.
- Assisted in budget preparation and expense tracking, ensuring accurate financial reporting.
- Implemented office procedures that streamlined administrative processes and improved workflow efficiency.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Education
Ciencias De La Educación
Centro Universitario De Tijuana
Mexicali BC06-2007
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Critical thinking
- Clerical support
- Strong problem solver
- Customer relations
- Filing
- Documentation and recordkeeping
- Professional communication
- Dedicated team player
- Appointment scheduling
- Professional and mature
- Invoice processing
- Documentation and reporting
- Relationship building
- Multi-line phone systems
- Confidential document control
Timeline
Administrative Assistant
American Soccer
03.2023 - 07.2025
Administrative Assistant
Treviño Creativo
09.2017 - 12.2018
Administrative Assistant
Magic Brown Art
03.2015 - 10.2017
Ciencias De La Educación
Centro Universitario De Tijuana