Maria F. Moreno
Lakeland
Summary
Proven leader with extensive experience at Oreillys Distribution Center, adept in records management and fostering strong team relations. Excelled in optimizing workflows and enhancing safety protocols, significantly improving efficiency. Skilled in both human resources management and advanced computer applications, demonstrating a unique blend of technical and interpersonal abilities.
Overview
2025
2025
years of professional experience
Work History
Assistant Supervisor
Oreillys Distribution Center
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Submitted documentation and reports to upper management.
- Worked with management team to implement proper division of responsibilities.
- Maintained safety records and accident reports for human resources.
- Managed records and documentation for payroll, inventory control and workflow.
- Streamlined communication between departments for enhanced collaboration and improved overall results.
Warehouse Forklift Operator and Trainer
DHL Supply Chain
08.2022 - Current
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
- Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
- Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
- Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Warehouse Forklift Operator
Oreillys Distribution Center
07.2021 - 07.2022
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
- Reduced product damage by performing routine forklift maintenance and safety checks.
Costumer Service Representative
SYKES Lakeland
12.2019 - 07.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Education
Bachelor Of Nursing - Nursing
University of South Florida
Tampa, FLHigh School Diploma -
Lake Gibson High School
Lakeland, FL05.2019
Skills
- Records management
- Training and mentoring
- Issue resolution
- Task delegation
- Process updates
- Policy enforcement
- Employee relations
- Documentation and reporting
- Human resources management
- Relationship building
- Payroll processing
- Public speaking
- Computer skills
- Good judgment
- Staff training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Forklift Operator and Trainer
DHL Supply Chain
08.2022 - Current
Warehouse Forklift Operator
Oreillys Distribution Center
07.2021 - 07.2022
Costumer Service Representative
SYKES Lakeland
12.2019 - 07.2021
Assistant Supervisor
Oreillys Distribution Center
Bachelor Of Nursing - Nursing
University of South Florida
High School Diploma -
Lake Gibson High School
Similar Profiles
Maria E Hernandez FloresMaria E Hernandez Flores
Customer Returns Processor at Oreillys Distribution CenterCustomer Returns Processor at Oreillys Distribution Center
Michael HigginsMichael Higgins
Maintenance Technician 2 at Oreillys Distribution CenterMaintenance Technician 2 at Oreillys Distribution Center
Burt SerresBurt Serres
Truck Driver at Oreillys Distribution CenterTruck Driver at Oreillys Distribution Center