Maria F. Velez
Summary
Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales and Marketing Lead
Bozzuto Management Company
06.2023 - Current
- Organized and executed a variety of resident events, fostering a sense of community and engagement among residents.
- Nurtured existing client accounts with consistent follow-up communications, leading to repeat business opportunities.
- Managed resident lease renewals, ensuring timely processing and clear communication with residents regarding lease terms and options.
- Assisted with marketing efforts, including online listings and social media posts, to increase property visibility and attract new residents.
- Took initiative in running the office independently during manager's absence, maintaining smooth operations and addressing any resident or office needs.
Real Estate Consultant
Samson Properties
05.2021 - 06.2023
- Assisted clients in buying, selling, and renting residential properties, ensuring smooth transactions from start to finish.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Coordinated property showings, conducted open houses, and prepared marketing materials to promote listings.
- Negotiated offers and counteroffers on behalf of clients, ensuring the best possible terms and conditions.
- Utilized social media platforms and real estate websites to generate leads and promote properties.
Server
Uncle Julio's
08.2017 - 03.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked collaboratively with kitchen and bar staff to ensure smooth service flow and address any special customer requests or dietary restrictions.
Retail Sales Associate Worker
Aldo Shoes
03.2016 - 06.2018
- Assisted customers in selecting footwear and accessories, providing personalized product recommendations based on their preferences and needs.
- Maintained an organized and visually appealing sales floor, ensuring merchandise was neatly displayed and restocked as needed.
- Stayed up-to-date on current product offerings, promotions, and sales events to inform customers and increase sales.
Education
High School Diploma -
Northern Virginia Community College
Annandale, VAHigh School Diploma -
Woodbridge Senior High School
Woodbridge, VA06.2014
Skills
- Versatile
- Positive attitude
- Attention to detail
- Mobile marketing
- Brand awareness
- Teamwork and collaboration
- Customer service
- Problem-solving
- Lead Prospecting
- Financial History Reviews
- Contract Development and Management
- Social Media Digital Marketing
- Comparative Market Analysis
- Rental Management
Certification
- Licensed Realtor, Samson Properties - May 2021
Languages
Spanish
Native or Bilingual
Timeline
Sales and Marketing Lead
Bozzuto Management Company
06.2023 - Current
Real Estate Consultant
Samson Properties
05.2021 - 06.2023
Server
Uncle Julio's
08.2017 - 03.2021
Retail Sales Associate Worker
Aldo Shoes
03.2016 - 06.2018
High School Diploma -
Northern Virginia Community College
High School Diploma -
Woodbridge Senior High School
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