MARIA FE JONEE DIDEN
North Las Vegas,NV
Summary
First-rate personal, analytical, communications and government-relations skills. Outstanding ability to manage multiple large-scale projects, tasks and priorities effectively in a global environment. Superior communicator who readily distills the most complex of materials into easily-understood, compelling reports and presentations. Performance areas include all facets of business administration and management encompassing human resources management, executive administration, personnel administration, protocol, inspector general operations and compliance inspections, continuous process improvement, project management, program management, Records Management, Publications and Forms Management, Freedom of Information Act, Privacy Act, SharePoint, Information Technology, and customer service.
Overview
20
20
years of professional experience
Work History
Manager, Complaints Resolution Program - E-7/MSgt
U.S. Air Force
Nellis AFB, NV
10.2021 - 03.2024
- Serve as primary advisor to the Inspector General (2-star General Officer), 5-wings and 2-wing equivalent commanders in support of $7.3B multi-domain testing, training, and tactics development framework
- Direct Department of Air Force’s (DAF) most diverse complaints resolution program supporting 13K AF personnel, 130-commanders, two-named operations, and 62 partner agencies in 23 states
- Lead command reprisal and restriction investigations, ascertaining claims and write report, providing results to command, DAF, and DoD IG
- Serve as linchpin to Nellis AFB support agencies, resolving issues supported assigned Airmen, families, civilians, retirees and contractor personnel
- Plan, program, document, execute, coordinate, and analyze fiscal, manpower, doctrine, instruction and equipment requirements in support of operational initiatives
- Provide sound advice and recommendations as to appropriate strategies, priorities, resource requirements, and equipment and personnel allocations necessary to accomplish objectives.
Section Chief, Knowledge Management - E-7/MSgt
U.S. Air Force
Nellis AFB, NV
02.2015 - 09.2021
- Provided effective leadership, supervision, and mentorship to 16-AF and civilian personnel in managing and securing knowledge-sharing capabilities in support of USAF Warfare Center, 6-wings, 52-partner agencies, and 14K personnel
- Directed installation Publications and Forms program. Conducts information analysis to determine proper work flow and life-cycle management to include but not limited to managing publishing Air Force Instructions, handbooks, or pamphlets and forms management. Approves and publishes content through automated publishing tools. Provides guidance to ensure publications and forms development meets the prescribed style, forman, acquisition, and dissemination.
- Managed Nellis and Creech Freedom of Information Act (FOIA) and Privacy Act requests and provides assistance to ensure compliance.
- Governed Unit Deployment Management, equipping, organizing, and coordinated unit taskings and compiling report data
- Managed and administered SharePoint sites, NIPR/ SIPR web access, ensuring Nellis/Creech Air Force Bases content availability.
Manager, Command Support Staff/Enterprise Information Management
U.S. Air Force
Spangdahlem Air Base, Germany
10.2013 - 01.2015
- Provided direct administrative human resources (HR) and executive support functions to the Commander and senior leadership as key HR subject matter expert
- Effectively supervised executive support staff in providing a full range of human resources and executive support services to 200+ military and civilian personnel
- Demonstrated total precision in managing and performing a wide variety of executive-level administrative and clerical functions consisting of managing senior office personnel, drafting personal and professional correspondence, managing social, protocol, honors and ceremonies, preparing and liquidating travel orders, and preparing personnel reports and evaluations.
Assistant Manager, Wing Command Section
U.S. Air Force
Spangdahlem Air Base, Germany
03.2012 - 10.2013
- Effectively led office staff in providing daily executive administration and human resources (HR) support to the Wing Commander, Vice Commander and Command Chief Master Sergeant as well as guidance to 5-groups and 5-regional agencies
- Monitored and controlled Commander’s $150K VTC program and administered equipment support ensuring command and control operability
- Demonstrated total precision in performing a wide variety of executive-level administrative and clerical functions consisting of managing senior office personnel, drafting personal and professional correspondence, managing social, protocol, honors and ceremonies, preparing and liquidating travel orders, and preparing personnel reports and evaluations.
Knowledge Operations & Administrative Manager
U.S. Air Force
Spangdahlem Air Base, Germany
03.2010 - 10.2012
- Served as Functional Area Records Manager for 124 offices of record with the Mission Support Group staff and 6-squadrons
- Provided guidance and training to 200+ Records Custodians (RCs) and 100 Chief of Offices of Records (CORs)
- Performed and reviewed SAVs on bi-annual basis, completing reports and following up on corrective actions
- Managed Group’s AF Portal and SharePoint websites and assisted and provided guidance to squadron site users.
Administrative Specialist
U.S. Air Force
Geilenkirchen Air Base, Germany
06.2006 - 06.2010
- Effectively managed Pass and ID service affecting 3,000 assigned personnel and 4,500 dependents from 15-nations
- Administered security clearing in-processing for all newly assigned military, civilian and contractor personnel
- Provided proper ID of visitors and issued visitor entry passes/vehicle permits for 6,000 people annually
- Maintained personnel, visitors and registered vehicle files and database for E-3SZA Component accountability mandates.
Information Manager
United States Air Force
Seymour Johnson, NC
11.2003 - 06.2006
- Developed and implemented strategies for improving information management systems.
- Drafted policies and procedures for the effective management of information resources.
- Assessed existing information systems and identified areas for improvement.
- Created and maintained databases to store, organize, and analyze data.
- Performed maintenance tasks such as backups, software upgrades, patching.
- Collaborated with other IT professionals to improve operational efficiency.
Education
MBA - Organizational Development And Leadership
University of The Incarnate Word
San Antonio, TX05-2024
Bachelor of Science - Human Resources Management
University of Maryland Global Campus
12-2020
Skills
- Planning And Coordination
- Policy/Program Development
- Strategic Planning Skills
- Personnel Conflict Resolution
- Business Analysis
- Program Administration
- Continuous Improvement
- Detail Oriented
- Administrative Tasks
- Regulatory Compliance
Timeline
Manager, Complaints Resolution Program - E-7/MSgt
U.S. Air Force
10.2021 - 03.2024
Section Chief, Knowledge Management - E-7/MSgt
U.S. Air Force
02.2015 - 09.2021
Manager, Command Support Staff/Enterprise Information Management
U.S. Air Force
10.2013 - 01.2015
Assistant Manager, Wing Command Section
U.S. Air Force
03.2012 - 10.2013
Knowledge Operations & Administrative Manager
U.S. Air Force
03.2010 - 10.2012
Administrative Specialist
U.S. Air Force
06.2006 - 06.2010
Information Manager
United States Air Force
11.2003 - 06.2006
MBA - Organizational Development And Leadership
University of The Incarnate Word
Bachelor of Science - Human Resources Management
University of Maryland Global Campus
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