Maria Fernanda Del Castillo
Hialeah,FL
Summary
Highly organized and detail-oriented sales manager focused on building meaningful and lasting relationships with new and recurrent clients. Over 10 years experience in the event and balloon industry. Experience with sales, budgeting and management of clients portfolios. Eager to bring this energy to Betallic Balloons where my ability to leverage data will positively impact team and individual sales.
Overview
10
10
years of professional experience
Work History
Event Designer /Sales Manager
HMH Solutions Corp. DBA Decor By Heidy
01.2021 - Current
- Coordination with the production team to effectively create the vision for the event.
- Complete knowledge of vendors, products and suppliers in the event and balloon industry.
- Established strong relationships with clients through clear communication and exceptional service throughout the design process.
- Demonstrated versatility in designing various types of events, including weddings, conferences, and product launches.
- Increased invoice and project volume by promoting new services and recurring
- Client Relationship Management: Sustained positive relationship and created long term client relations
- Implemented protocols and procedures to effectively streamline the event planning process.
- Trained and supervised event staff to complete tasks on time.
- Customer assistance through the entire sales process and project execution.
- Design proposals and visuals to secure the event with the client.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
Sales Manager / Interior Designer
Casa Schlegel Donado
01.2014 - 12.2019
- Managed client relations for high valued sales in the Luxury Furniture and Interior Design Market.
- Increased sales revenue by developing and implementing effective sales strategies.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Field trips to clients homes to take measurements to get related with the space and then propose the design.
- Boosted store revenue through upselling techniques.
- Utilized customer feedback to identify areas for improvement within the store's operations or offerings.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Education
Associate of Arts - Industrial Design
Universidad Del Norte
Barranquilla, Colombia09.2013
Skills
- Fully Bilingual in english / spanish
- Goal oriented
- Effective communication skills
- Software Management: Adobe illustrator, sketchUp
- Microsoft word, powerPoint and excel
- Guest Relations
- Display Creation
- Corporate Events Planning
Timeline
Event Designer /Sales Manager
HMH Solutions Corp. DBA Decor By Heidy
01.2021 - Current
Sales Manager / Interior Designer
Casa Schlegel Donado
01.2014 - 12.2019
Associate of Arts - Industrial Design
Universidad Del Norte
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