Maria Fernanda Farias Buitron
San Antonio
Summary
Dynamic and detail-oriented professional with extensive experience as an Import & Export Specialist at multiple organizations. Proven problem-solving skills and logistics analysis expertise led to streamlined processes and reduced transportation costs. Committed to enhancing customer satisfaction through effective communication and timely shipment coordination. Strong team player dedicated to achieving operational excellence.
Overview
9
9
years of professional experience
Work History
Import & Export Logistics Coordinator
TRO Servicios
02.2020 - 11.2021
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Achieved faster response times to client inquiries by streamlining internal communication channels within the organization.
- Coordinated resolution of issues with warehouses, sales brokers and carriers.
- Reduced transportation costs, coordinating optimal shipping routes and negotiating carrier contracts.
Import/Export Administration & Logistics Coordinat
Weidmann Tecnologia Electrica De Mexico
04.2018 - 12.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Implemented a warehouse organization system that increased storage capacity and accessibility.
- Adapted logistics strategies to meet changing market demands and customer needs swiftly.
- Coordinated emergency logistics responses, ensuring rapid delivery of critical supplies during unexpected events.
- Negotiated contracts with freight carriers to lower transportation costs without compromising service quality.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Analyzed customer requirements and provided customized logistics solutions.
Import & Export Specialist
Magna Powertrain
09.2015 - 04.2017
- Streamlined import/export processes by implementing efficient documentation and filing systems.
- Maintained up-to-date knowledge of changing customs requirements, ensuring smooth flow of goods across borders.
- Developed strong relationships with international suppliers, fostering trust and reliability in business transactions.
- Contributed to the development of corporate policies related to global trade compliance and export control regulations.
- Negotiated favorable terms with freight forwarders and carriers, reducing transportation costs.
- Managed international trade operations, ensuring timely shipment and delivery of products to global customers.
- Applied working knowledge of International Trade Compliance in reviews of internal processes, procedures and policies governing import and export rules and regulations.
- Trained new team members on import/export procedures and best practices, increasing overall department efficiency.
- Coordinated multi-modal shipments for seamless delivery to worldwide destinations, enhancing customer satisfaction.
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
- Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
- Investigated discrepancies in shipping documents and resolved issues with vendors.
- Prepared and submitted reports on import and export activity to management.
- Tracked shipments processing through customs and other agencies and obtained clearances.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
- Coordinated with shipping and transport companies on behalf of clients.
- Advised customers on transportation options, types of carriers or shipping routes.
- Prepared and submitted Harmonized Tariff Schedules (HTS) codes to US Customs.
- Analyzed shipping reports to identify opportunities for cost savings.
- Utilized logistics software to manage, monitor and track shipments from origin to destination.
- Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
Administration, Invoicing, Procurement, Sales & CS
Optica Polaris
01.2014 - 05.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about glasses and products for sale.
- Excellent communication skills, both verbal and written.
Administrative and Accounting Assistant
ELIDAMAR
07.2013 - 11.2013
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Assisted in preparing monthly financial statements, contributing to transparent and accurate financial reporting.
Administrative and Accounting Assistant
Automotive Electromechanical Workshop
02.2013 - 07.2013
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
Education
International Business
Universidad Autonoma Del Noreste
Saltillo Coahuila, Mexico07-2014
Skills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
- Shipment coordination
- Shipment tracking
- Invoicing and shipping documentation
- Transportation planning
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Import & Export Logistics Coordinator
TRO Servicios
02.2020 - 11.2021
Import/Export Administration & Logistics Coordinat
Weidmann Tecnologia Electrica De Mexico
04.2018 - 12.2019
Import & Export Specialist
Magna Powertrain
09.2015 - 04.2017
Administration, Invoicing, Procurement, Sales & CS
Optica Polaris
01.2014 - 05.2015
Administrative and Accounting Assistant
ELIDAMAR
07.2013 - 11.2013
Administrative and Accounting Assistant
Automotive Electromechanical Workshop
02.2013 - 07.2013
International Business
Universidad Autonoma Del Noreste
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