Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Fernanda Franco Gomez

Kennesaw,GA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.

Eager to contribute to team and individual success ,ready to bring positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience

Work History

Registered Behavioral Technician

Atlanta Autism Center
04.2023 - 09.2024
  • Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
  • Supported clients in achieving their goals through consistent data collection and analysis.
  • Increased client engagement by employing creative and age-appropriate activities during sessions.
  • Effectively managed challenging situations by employing de-escalation techniques as needed for client safety and wellbeing.
  • Streamlined daily routines for clients using visual schedules, prompting systems, and other organizational tools as needed.
  • Used Catalyst to document patient information, progress notes, and treatment plans.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.

Bank Teller

Wells Fargo
03.2022 - 03.2023
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
  • Provided exceptional customer service, resulting in increased client retention and loyalty.

Education

No Degree - Human Resources Associate Program

Coursera
06-2025

No Degree - Financial Services Course

Centro De La Raza
Seattle, WA
10-2021

No Degree - First Aid, CPR, AED Program

American Heart Association
Seattle, WA
12-2019

BBA - Hospitality And Tourism Management

UNAB / Autonomous University of Bucaramanga
Bucaramanga , Colombia
12-2017

Skills

  • Interpersonal Skills Development
  • Data collection
  • Client Engagement Skills
  • Attention to detail
  • Professionalism and courtesy
  • Supportive Communication
  • Effective Stress Management
  • Accurate Data Input
  • Multitasking and organization
  • Team collaboration
  • Strong work ethic

Languages

Spanish
Native or Bilingual

Timeline

Registered Behavioral Technician

Atlanta Autism Center
04.2023 - 09.2024

Bank Teller

Wells Fargo
03.2022 - 03.2023

No Degree - Human Resources Associate Program

Coursera

No Degree - Financial Services Course

Centro De La Raza

No Degree - First Aid, CPR, AED Program

American Heart Association

BBA - Hospitality And Tourism Management

UNAB / Autonomous University of Bucaramanga