MARIA FERNANDA GONZALEZ

• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Administered injections, medications and treatments as directed by the physician.
• Prepared laboratory specimens for analysis and organized lab results for review by the physician.
• Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
• Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
• Performed basic laboratory tests, such as urinalysis, under direct supervision of a physician. ( Opioid Drug Testing)
• Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
• Collected samples from patients for laboratory testing purposes.
• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
• Registered new patients into practice management software program accurately entering demographic information.
• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
• Scheduled appointments for patients via phone and in person.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Responded to patient callbacks and phone-in prescription refill requests.
• Educated patients about medications, procedures and physician's instructions.
• Contacted pharmacies to submit and refill patients' prescriptions.

• Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
• Interviewed and engaged patients to obtain medical history, and vital signs.
• Batch-scanned and indexed patient charts to improve data availability while maintaining security.
• Kept facility stocked with necessary supplies, equipment and instruments.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Performed, validated and reported laboratory tests for Urine Drug testing, diagnosis, treatment and research.
• Followed all principles of asepsis and infection control to meet patient safety guidelines.
• Collaborated with local pharmacies to resolve and clarify issues with patient medication.

- Dr. Chesler sold his private practice to Synovation Medical Group Pain Management in March 3,2022

• Front Office
• checking insurance (HMO, PPOs)
• customer service
• Answering Phones, scheduling appointments, Handling incoming phone calls from patients, service providers, and others.
• Assisting patients: Helping patients complete forms and documentation.
• Processing payments: Handling billing and payments using medical software.
• Maintaining confidentiality: Understanding and following laws such as HIPAA related to patient confidentiality
• Maintaining records: Performing data entry and maintaining electronic health records for patients
• Back Office
• Interviewing patients, recording their medical history, and measuring their vital signs
• Rooming patients, preparing treatment rooms, and showing patients to exam rooms
• Giving patients injections
• drawing blood, urine samples
• CHDP physicals for kids
• Sterilizing instruments and patient rooms
• Translating for patients
• Chief complaints

Customer Service Representative
• Reconcile cashier drawer, collected all forms of payment.
• Answer phones and schedule appointments
• Explaining  to customer about cell phone produce