Maria Fernanda Hernandez Jovel
San Francisco,CA
Summary
Professional in social services field, bringing valuable experience to support clients through diverse challenges. Proven ability to facilitate access to community resources and provide compassionate care. Collaborative team player with focus on achieving impactful results and adapting to evolving needs.
Overview
10
10
years of professional experience
Work History
Social Work Assistant
Centro Latino de San Francisco
01.2022 - 01.2024
- Designed, planned, and provided services to seniors and their families in accordance with agency standards to determine the overall well-being of the consumer, including but not limited to, emotional, physical, and occupational needs
- Made connections in community service agencies for people with disabilities, older adults
- Communicated and interpreted in Spanish with reading, writing and speaking and providing resources to clients
- Complied client information and data necessary for the preparation of various departmental reports where judgement may be exercised in selecting data
- Collected data about the client's personal information, demographics in C.A Getcare(DAS) and services provided by the agency and collaborative reporting
- Prepared an individual weekly report for the person received support
- Monitored and assess need and identified barriers to individual development goals, required reports, and documentations were prepared in a timely and accurate manner, and kept on file in an orderly manner
- Paid attention to details and problem-solving skills
- Excellent time management skills to organize and prioritized workload
- Capacity to work with culturally diverse, and low-income population
- Ability to handle a variety of tasks simultaneously
Administrative Assistant /Clerical Assistant Volunteer- Part-time
Mercy Housing Francis of Assisi Community
01.2021 - 01.2022
- Assisted with case management activities such as outreach, assessment, and service planning
- Assisted the Activities director in processing and preparing documentation related to the month's program and activities
- Assisted with document review and analysis and provided to support to residents
- Provided general administrative support to project managers, technicians, and other team members as needed
- Organized, directed, and promoted interested in recreational activities
- Made and answered phone calls and directed them to the appropriate party
- Received and distributed messages
- Provided general clerical support and other duties as assigned
- Multiplied and prioritized tasks
Office Assistant
Post Office
01.2014 - 01.2019
- Miscellaneous operations management and administration of documents such as Cash handling, Property and Vehicle titles, stamps and other legal documentation
- Administration procedures and processing of documents in different government areas such as: Passports, car plates, Powers of Attorney, and National Register, and etc
- Received and sent domestic and international parcel
- Customer service by phone and in person
- Transferred and transmitted statistical data and daily financial reports
- Completed the cash register closed every days
Education
. - Public Accountic
International University of American School
Costa Rica01-2019
. - Microsoft Office
Institute Nacional INA Costa Rica Software Skills:
Costa Rica 05-2015
Associate of Arts - Technical Assistant Degree in Accounting.
College Edgar Cervantes Villalta
Costa Rica 03-2011
GED -
College Alfredo Gonzales Flores
Costa Rica 11-2010
Skills
- Empathy development
- Problem-solving
- Behavioral management
- Time management
- Customer service
- Attention to detail
- Problem-solving abilities
- Multitasking
- Microsoft office
- Documentation skills
- Task prioritization
- Computer literacy
- Microsoft Access
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Social Work Assistant
Centro Latino de San Francisco
01.2022 - 01.2024
Administrative Assistant /Clerical Assistant Volunteer- Part-time
Mercy Housing Francis of Assisi Community
01.2021 - 01.2022
Office Assistant
Post Office
01.2014 - 01.2019
. - Public Accountic
International University of American School
. - Microsoft Office
Institute Nacional INA Costa Rica Software Skills:
Associate of Arts - Technical Assistant Degree in Accounting.
College Edgar Cervantes Villalta
GED -
College Alfredo Gonzales Flores
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