Maria Fernanda Luis

• Collaborated with developers to implement responsive design principles across multiple platforms, ensuring consistent user experience.
• Designed user-friendly website layouts that improved user experience and increased engagement.
• Conducted usability testing to identify areas for improvement in website functionality.
• Managed digital assets and edited graphics using Adobe Photoshop to optimize visuals for web performance.
• Created structural components to meet project specifications and design requirements. for EFBEinc projects using blueprints and work orders.

• Delivered high-quality service in fast-paced retail environment, managing high-volume point-of-sale transactions to enhance customer satisfaction.
• Processed returns and resolved customer issues using strong problem-solving skills, contributing to positive guest experiences.
• Registered new members and ensured database integrity through precise input of sensitive customer profile data, supporting seamless operations.

• Assisted customers with deli product selection and provided knowledgeable recommendations.
• Ensured cleanliness and organization of deli counter, supporting compliance with health standards.
• Operated slicing machines and scales to prepare meats, cheeses, and other deli items efficiently.
• Greeted customers at counter to fulfill requests and answer questions.
• Trained new staff on food handling techniques and safety protocols, enhancing team competency in deli operations.
• Monitored product freshness and rotated stock regularly to minimize waste and ensure quality service.
• Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
• Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.

Created wireframes and mockups for new web projects.

Updated page layouts and content across client websites.

• Managed front-end web updates and enhanced product visuals using Photoshop to improve user engagement.
• Coordinated e-commerce inventory expansion by formatting and uploading product details to online catalog, increasing product availability.
• Executed daily operational tasks accurately and efficiently.