Maria Fernanda Luis

Oversaw routine front-end web updates and optimized product visuals through Photoshop.

Coordinated e-commerce inventory expansion by formatting and uploading product details to the online catalog.

• Designed user-friendly website layouts to enhance user experience and engagement.
• Collaborated with developers to integrate responsive design principles across multiple platforms.
• Conducted usability testing to identify areas for improvement in website functionality.
• Oversee comprehensive digital asset management, utilizing Adobe Photoshop for advanced image editing, graphic optimization, and visual content creation.Manage online product databases and inventory systems, ensuring precise, high-impact catalog building and seamless deployment of new listings.Maintain web infrastructure by auditing site functionality, formatting layouts, and executing routine page building and UI enhancements.Streamline administrative workflows and data tracking by utilizing Microsoft Excel for complex data entry and Microsoft Word for professional documentation and report

• Executed high-quality service delivery in a fast-paced retail environment while managing high-volume point-of-sale transactions.
• Registered new members and maintained database integrity by accurately inputting sensitive customer profile data.
• Handled guest relations, efficiently processing returns and applying strong problem-solving skills to resolve customer issues smoothly.

• Assisted customers with deli product selection and provided knowledgeable recommendations.
• Maintained cleanliness and organization of deli counter to ensure compliance with health standards.
• Operated slicing machines and scales to prepare meats, cheeses, and other deli items efficiently.
• Collaborated with team members to manage inventory levels and restock shelves as needed.
• Prepared specialty platters and sandwiches according to customer specifications for special events.
• Trained new staff on proper food handling techniques and safety protocols within the deli department.
• Monitored product freshness and rotated stock regularly to minimize waste and ensure quality service.
• Greeted customers at counter to fulfill requests and answer questions.
• Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
• Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.