Maria Fernanda Malpica
Summary
High-performing Operations Manager with over 7 years of experience delivering successful improvements for business operations, inventory control, profitability, and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
9
9
years of professional experience
Work History
Branch Operations Manager
Sherwin Williams
05.2018 - 12.2023
- Developed, implemented, and maintained inventory control systems to ensure accurate record keeping.
- Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
- Maintained high levels of product availability by ensuring timely replenishment of stock.
- Monitored supplier performance to ensure orders were fulfilled on time and accurately according to customer requirements.
- Created reports on inventory levels, trends, costs, deliveries. for upper management review.
- Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
- Managed the disposal of surplus or obsolete stock items on time within budgetary limits.
- Reviewed inventory stocking levels and helped coordinated return or transfer of excess inventory.
- Resolved issues related to receiving errors such as incorrect quantities or missing items.
- Participated in annual physical inventories conducted at multiple locations.
- Developed and implemented strategies to improve warehouse efficiency and productivity.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Developed strategies to increase revenue from existing accounts.
- Coached, mentored, and trained team members to improve their job performance.
- Developed strategies to drive revenue growth and maximize profitability.
Assistant Manager
Sherwin Williams
03.2015 - 06.2018
- Maintained accurate and up-to-date inventory records.
- Monitored stock levels to ensure availability of products.
- Investigated discrepancies between physical count and computer records.
- Created reports on inventory activity, shortages, overages..
- Organized regular cycle counts to identify any potential issues early on.
- Generated weekly, monthly, quarterly reports on inventory movements and stock levels.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Established customer service standards and monitored staff compliance.
- Implemented efficient systems for tracking stock movement.
- Prepared monthly reports on sales figures, expenses, profits.
- Developed relationships with suppliers to negotiate better prices.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored employee performance and identified performance gaps for corrective action.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Education
Bachelor's -
University of Phoenix
Master of Business Administration -
University of Phoenix
Skills
- Order Processing
- Shrinkage Control
- Cost Control
- Inventory Reconciliation
- Warehouse Management
- Stock Replenishment
- Process Implementation
- Inventory Distribution
- Inventory Counts
- Shipping and Receiving
- P&L Management
- Operations Management
- Staff Training
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Branch Operations Manager
Sherwin Williams
05.2018 - 12.2023
Assistant Manager
Sherwin Williams
03.2015 - 06.2018
Bachelor's -
University of Phoenix
Master of Business Administration -
University of Phoenix
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