Maria Fernanda Martinez
Sacramento,United States
Summary
Proven leader in driving sales growth and customer satisfaction at Niello BMW MINI Sacramento, leveraging analytical thinking and exceptional communication skills. Expert in CRM proficiency and conflict resolution, I've spearheaded successful product launches and team development initiatives, significantly enhancing team performance and organizational efficiency.
Overview
8
8
years of professional experience
Work History
Senior Sales Advisor
Niello BMW MINI Sacramento
07.2018 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Implemented customer feedback loops, driving continuous improvement of products and services.
- Organized and participated in trade shows, generating leads for follow-up sales activities.
- Collaborated with cross-functional teams to develop new products, ensuring successful product launches.
- Created customized solutions for clients based on their unique needs, fostering long-term partnerships.
- Contributed to the development of an annual sales plan that aligned with overall company goals, supporting sustained growth objectives.
- Assisted management in forecasting future sales performance based on historical data analysis.
- Provided exceptional customer service, resulting in increased repeat business and referrals.
Sales Associate
T-Mobile
01.2017 - 07.2018
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for seamless onboarding experience.
Education
High School Diploma -
Horizon Charter School
873 1st St, Lincoln, CA 9564805.2015
Skills
- Organizational Skills
- Problem-solving abilities
- Analytical Thinking
- Relationship Building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Senior Sales Advisor
Niello BMW MINI Sacramento
07.2018 - Current
Sales Associate
T-Mobile
01.2017 - 07.2018
High School Diploma -
Horizon Charter School
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