Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Fernanda Martinez

Revere,MA

Summary

Dynamic professional with a friendly demeanor and strong teamwork skills, honed at Claro Communications. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Committed to continuous improvement and adept at adapting to fast-paced environments, ensuring operational efficiency and exceptional service delivery.

Overview

7
7
years of professional experience

Work History

Limpieza

Millenium
Assembly RoW
01.2024 - Current
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Busser

Moxies Bar & Grill
06.2025 - 02.2026
  • Assisted servers by clearing and resetting tables efficiently.
  • Maintained cleanliness of dining area and ensured adherence to health standards.
  • Supported kitchen staff by delivering dishes and restocking supplies promptly.
  • Collaborated with team members to enhance guest experiences through attentive service.

Administración En Salud

Sura Eps
Medellín Colombia
01.2023 - 09.2023

Encargada de administrar y contabilizar los medicamentos y suplementos necesarios

Para los usuarios del seguro médico

Llevar un orden establecido es sus documentos y verificar las fechas asignadas para procedimientos médicos

Servicio al Cliente

Teleperformance
Medellín Colombia
06.2022 - 01.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Asesor Comercial

Claro Communications
Medellín Colombia
02.2019 - 06.2022
  • Developed strong customer relationships through effective communication and personalized service.
  • Conducted product demonstrations to showcase features and benefits to potential clients.
  • Collaborated with marketing teams to create targeted sales strategies and promotional materials.
  • Identified client needs and recommended tailored solutions to enhance satisfaction and retention.

Education

High School Diploma - Administración En Salud

INTECO
Medellín Colombia
12.2020

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

Busser

Moxies Bar & Grill
06.2025 - 02.2026

Limpieza

Millenium
01.2024 - Current

Administración En Salud

Sura Eps
01.2023 - 09.2023

Servicio al Cliente

Teleperformance
06.2022 - 01.2023

Asesor Comercial

Claro Communications
02.2019 - 06.2022

High School Diploma - Administración En Salud

INTECO