After 4 years out of the job market I am exited to say, I’m back! With starting a family and all the joys that has brought my life I am now actively looking to use my 3 years of retail experience and my bilingual language skills to start a new pathway into the next chapter of my life. I have a passion for beauty and cosmetics and I believe that true beauty comes from good health and taking care of yourself.
Hi, I’m
Maria Fernanda Portocarrero Saumeth
The Woodlands,TX
Summary
Overview
3
years of professional experience
Work History
CromanticCali, Colombia
Retail Assistant
12.2017 - 03.2018
Job overview
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
RaggedCali, Colombia
Retail Assistant
11.2015 - 06.2016
Job overview
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered incoming calls and emails to provide product information, features and benefits.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Hotel Casona La MercedCali, Colombia
Receptionist
03.2015 - 04.2015
Job overview
- Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Liaised with housekeeping staff to verify service and maintenance of hotel standards.
Education
Colegio ComunalCali, Colombia
from Elementary Education
02.2006
University Overview
Colegio Comunal Nueva GranadaCali, Colombia
High School Diploma
02.2012
University Overview
Corporación Universitaria Minuto De DiosCali, Colombia
Bachelor of Science from International Marketing
02.2013
University Overview
Skills
- Customer satisfaction
- Upselling strategies
- Collecting payments
- Product recommendations
- Store opening and closing
- Sales expertise
Timeline
Retail Assistant
Cromantic
12.2017 - 03.2018
Retail Assistant
Ragged
11.2015 - 06.2016
Receptionist
Hotel Casona La Merced
03.2015 - 04.2015
Colegio Comunal
from Elementary Education
Colegio Comunal Nueva Granada
High School Diploma
Corporación Universitaria Minuto De Dios
Bachelor of Science from International Marketing
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