Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Fernanda Ramirez

Maria Fernanda Ramirez

Northridge,California

Summary

Dynamic professional with a proven track record at Banco de Occidente, excelling in project management and team leadership. Successfully developed strategies that enhanced revenue streams and fostered strong client relationships. Adept at conflict resolution and operational efficiency, driving team productivity to achieve organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience

Work History

Assistant Manager

JMB Interpreting
Los Angeles, CA
10.2022 - Current
  • Fostered development of junior staff members through dedicated assistance and tactical advice on daily tasks, projects, and goals.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Resolved conflicts between team members in an effective manner.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Maintained up-to-date knowledge of company products and services.
  • Produced thorough, accurate and timely reports of project activities.

Managing Director

Banco de Occidente
Cali, Colombia
10.2013 - 05.2022
  • Created strategies for increasing revenue streams by leveraging existing customer relationships.
  • Coordinated with senior leadership teams to develop long-term growth plans for the organization.
  • Facilitated meetings between stakeholders to discuss issues and resolve conflicts effectively.
  • Developed action plans to ensure that all organizational objectives are met in a timely manner.
  • Developed rapport and instilled confidence with clients to develop credibility and earn trust.
  • Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
  • Performed sales and support activities to meet client needs and maintain service levels.

Education

UNIVERDIDAD REMINGTON
CALI
07-2014

Skills

  • Project management
  • Financial analysis
  • Sales support
  • Report generation
  • Microsoft Excel
  • Team leadership
  • Conflict resolution
  • Operational efficiency
  • Effective communication
  • Adaptability to change
  • Team collaboration
  • Time management
  • Customer service
  • Verbal and written communication
  • Product and service sales

Languages

Spanish
Native/ Bilingual
English
Limited

Timeline

Assistant Manager

JMB Interpreting
10.2022 - Current

Managing Director

Banco de Occidente
10.2013 - 05.2022

UNIVERDIDAD REMINGTON