Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Fernanda Sosa Mendoza

Avondale,United States

Summary

Dynamic and reliable professional with a proven track record in order processing and customer service. Excelled in merchandise display and problem-solving, significantly enhancing operational efficiency and customer satisfaction. Skilled in fostering positive relationships, demonstrating a professional demeanor and environmental awareness.

Overview

5
5
years of professional experience

Work History

Warehouse Associate

Salon Blissful
Phoenix, AZ
04.2023 - 06.2024
  • The position is order packing, reading the order slip, and making sure what is being packed is correct.
  • Packing items in their boxes according to packing standards.
  • Order picking includes, taking the customer packing slip and picking the items from the warehouse floor. Bring the items back to the labeled area for packing.

Order Filler

S P Richard’s Co
Phoenix, AZ
01.2023 - 04.2023

• Pull all orders for the customer according to the prescribed picking quota as set by management.

• Pull means - to go to the shelf where the product is located; identify the proper product and quantity, pull the product, and transport the product to the checking station.

• Adherence to the Stockroom Housekeeping Policy of facility and specific product line area is required.

• Accuracy in repetitive routine is very important while maintaining good speed.

• Follow and adhere to all safety rules including the handling of hazardous materials.

Seasonal Warehouse Worker

Gap Inc
Tolleson, AZ
10.2022 - 12.2022
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Streamlined warehouse operations for increased efficiency through organized and accurate order picking.

Team Member

Target
Orange, CA
07.2021 - 10.2022
  • Knowledge of guest service fundamentals and experience building a guest first culture across the store
  • Experience in retail business fundamentals including: department sales trends, pricing and promotion strategies, inventory management, process efficiency and improvement
  • Experience supporting daily/weekly workload to support business priorities and deliver on sales goals
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained counter and display areas for cleanliness and organization.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.

Sales Associate

Kohls Department Store
Orange, CA
08.2019 - 01.2020

• Stocked, replenished and organized inventory

• Engaged shoppers, providing assistance and information on merchandise and product features.

• Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.

• Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.

• Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.

• Managed cash register operations using POS system, including processing sales and returns.

• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Education

Villa Park High School
Villa Park, CA
06.2018

Skills

  • Order Picking
  • Product verification
  • Order Processing
  • Merchandise Display
  • Reliable and punctual
  • Problem-Solving
  • Professional Demeanor
  • Stocking and Receiving
  • Listening Skills
  • Customer Service
  • Environmental awareness
  • Packaging and Labeling

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Associate

Salon Blissful
04.2023 - 06.2024

Order Filler

S P Richard’s Co
01.2023 - 04.2023

Seasonal Warehouse Worker

Gap Inc
10.2022 - 12.2022

Team Member

Target
07.2021 - 10.2022

Sales Associate

Kohls Department Store
08.2019 - 01.2020

Villa Park High School
Maria Fernanda Sosa Mendoza