Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Maria Fernanda Suazo

Sellersville,PA

Summary

Dedicated bilingual professional with demonstrated strengths in customer service, time management, and an ability to quickly learn new tasks and skills. Excellent at troubleshooting problems, building successful solutions, and verbal and written communicator with strong background cultivating positive relationships and exceeding goals. A solid background in accounting, office management skills, exceptionally strong computer skills and a history of improving the workflow making me a great candidate for any office position.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Team Support Specialist

Merck
North Wales, PA
02.2022 - Current
  • Supported remote users with VPN connection setup and configuration.
  • Maintained confidential information regarding employees, customers, and business operations.
  • Monitored emails sent to general mailbox accounts for appropriate routing.
  • Prepared expense reports for executives using company software programs.
  • Provided administrative support to senior management team.
  • Created and distributed documents, reports, presentations, and correspondence.
  • Developed effective tracking systems to monitor progress on projects with multiple deadlines.
  • Coordinated travel arrangements for executive staff members.
  • Ensured proper handling of sensitive materials by following established policies.
  • Managed inventory of office supplies and placed orders as needed.
  • Processed invoices and payments through an automated system.
  • Scheduled meetings, appointments, and events for executives.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Proofread content for typo-free emails and documentation.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Finance and Accounting Sr Assistant Manager

Coronado's Pool Plaster
Telford, PA
08.2019 - 01.2022
  • Promoted accuracy and information accessibility by leading accounting team in financial data collection, verification, and analysis
  • Oversaw month-end reporting efforts and assisted accounting team in resolving discrepancies
  • Contributed to successful financial and tax audits by keeping accounts clean, compliant, and ready for inspection
  • Evaluated accounting procedures, internal controls, and database management to implement efficiency improvements
  • Liaised with tax professionals and external consultants to coordinate tax documentation
  • Analyzed financial variances and initiated corrective action
  • Used extensive working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook to aid in accounting processes
  • Extensively used QuickBooks and Sage Act for client accounting needs
  • Mastered multitasking while handling incoming and outgoing customer calls while keeping track of accounting needs as well as CEO's daily appointments and tasks
  • Reconcile balance sheet accounts: bank accounts, credit cards, and payroll liabilities, prepare amortization schedules
  • Proficient with QuickBooks Pro, Online QuickBooks, Intuit Pro Series
  • Assisted with Payroll elaboration and processing of the payments and pay checks.

Collection Sr Specialist/Reconciliation Manager

DriveHere.com
Conshohocken, PA
07.2018 - 07.2019
  • Identified outstanding debts in need of collection actions by keeping track of assigned accounts
  • Helped resolve outstanding debts and secure payment arrangements with expert negotiation skills
  • Maintained complete compliance with federal, state, and local laws governing collection practices
  • Resolved insurance claims through proactive communication and collaboration with company representatives
  • Received payments and posted amounts paid to customer accounts
  • Educated customers about the terms of contracts and payment requirements
  • Optimized approaches based on knowledge of customer backgrounds and current financial means
  • Responsible for the dispatch of service and repossession towing companies for severely delinquent accounts
  • Responsible for the retrieval of impounded vehicles in a timely fashion to prevent accumulation of fees as well as out of state abandoned vehicles
  • Followed company policy as well as all legal requirements for the proper procurement of all vehicles making sure all paperwork was in order and was delivered.

Administrative Assistant

Mac Waterproofing
Norristown, PA
06.2016 - 06.2018
  • Distributed invoices, updated accounts, and entered new customer information into accounting system
  • Stayed on top of tracking procedures by updating databases and spreadsheets
  • Handled communications between staff and customers
  • Assisted with project teams, including organizing physical and digital files for required record-keeper
  • Handled vendor invoices, verified coding, reconciliated purchase orders, and documented approvals
  • Managed incoming and outgoing mail, packages, and faxes
  • Organized and updated file systems, keeping records easily retrievable
  • Tracked finances, projects, and schedules with diverse computer programs
  • Assisted with obtaining proper documentation for all expenses, money receipts, and check deposits
  • Responsible for monitoring the cash flow to assure there is enough funding for expenses and organized bank transfers to maintain the cash flow
  • Gained experience in QuickBooks for bookkeeping and accounting needs
  • Provided the accounting department with help in bank and credit card reconciliations in order to properly balance the general ledger.
  • Assisted in the development of event planning strategies and timelines.
  • Coordinated with external vendors for event planning and execution.
  • Ensured compliance with applicable laws and regulations related to event planning activities.

Education

Upper Merion Area High School
06.2018

Associates Degree - Business Management

Montgomery County Community College

Skills

  • Prioritization
  • Profit and Loss Monitoring
  • Multitasking
  • Year-End Closing
  • Regulatory Reporting
  • QuickBooks
  • Expense Tracking
  • Time Management
  • Over 80 WPM Typing
  • Meeting facilitation
  • Microsoft Outlook
  • Account Management
  • Appointment Scheduling
  • System Administration
  • Project Coordination
  • Report Preparation

Certification

  • Real Estate Agent License

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Team Support Specialist

Merck
02.2022 - Current

Finance and Accounting Sr Assistant Manager

Coronado's Pool Plaster
08.2019 - 01.2022

Collection Sr Specialist/Reconciliation Manager

DriveHere.com
07.2018 - 07.2019

Administrative Assistant

Mac Waterproofing
06.2016 - 06.2018

Upper Merion Area High School

Associates Degree - Business Management

Montgomery County Community College

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Maria Fernanda Suazo