MARIA FERNANDA URGELLES
Administrative Assistant
Doral,FL
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated 10 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
NATIONAL BOARD OF OSTEOPATHIC MEDICAL EXAMINERS
02.2023 - 05.2024
- Provide administrative support to peers and leadership team
- Prepare reports and correspondence as necessary
- Main support in scheduling and coordinating meetings
- Maintain and order office and kitchen supplies
- Continuously check inventory
- Keep the office organized
- Generate and respond to all questions and requests
- Answer any incoming phone calls and emails.
Transactions Coordinator / Project Manager (Part- Time)
JESSE RODRIGUEZ AGENT @ KELLER WILLIAMS
09.2020 - 11.2022
- Maintains electronic and paper filing database in the computer
- Updates leads and customer progress in Podio (Sales CRM)
- Prepares communications, such as memos, emails, invoices, reports, and correspondence
- Prioritizes tasks to meet important deadlines
- Writes and edits documents, supervision, and logistics of project management tools, ensuring all tasks are on track
- Prepares important documents to be sent to clients for signatures using electronic platforms
- Maintains and tracks sales and buyers’ timelines using a tracker sheet
- Responds to email inquiries and website contact form inquiries
- Provides support and delivering the highest level of service to clients.
Sr. Community Engagement Associate
THE NEW PENNSYLVANIA PROJECT
08.2022 - 09.2022
- Responsible for voter education and engagement to diverse communities throughout Pennsylvania
- Duties included: Canvassing local areas to register Pennsylvanians to vote
- Knew and followed all of Pennsylvania’s voter registration laws, always adhered to those rules
- Recorded and regularly synced data from the day’s shift into database
- In charge of managing the Monroe County Team activities and hiring process.
Outreach Specialist
POCONO MOUNTAIN UNITED WAY
08.2021 - 11.2021
- Developed and executed social media and other communications campaigns, as well as events, webinars, focus groups and convening’s, while building connection and partnership with trusted health providers and other organizations in the community with the goal of increasing information about and access to vaccinations
- Fostered deadlines of turning-in paperwork and reports via electronic data entry
- Demonstrated excellent written and verbal communication skills, as well as strong presentation and facilitation skills.
Partnership Specialist (Level GS-09)
DEPARTMENT OF COMMERCE / US CENSUS BUREAU
12.2019 - 09.2020
- Planned, developed, and coordinated partnership agreements
- Addressed questions, concerns and issues related to current and potential partners and stakeholders
- Developed presentations, gave briefings, conducted meetings, and promoted partnerships with various governments, local businesses, and community groups to bring awareness of the 2020 census to underserved populations.
Fitness Instructor – Member Services Representative
YMCA POCONO
09.2016 - 11.2019
- Cultivated positive relationships with participants by interacting with them during group fitness classes
- Ensured appropriate communication networks, planning procedures and emergency response protocols were in place, and tested on a regular basis
- Provided premium services and support to members of the organization, by answering questions, troubleshoot any issues and delivering the highest level of service to customers.
Project Manager
DIGITAL WEBSPOTS
11.2014 - 05.2016
- Responsible for coordinating activities and resources in support of logistics projects that impacted multiple departments, systems, or workflows of a wide clientele database
- Coordination and execution of all aspects of the production for various projects like web commercials, Pilot for TV shows, TV reality segments, among many
- Developed presentations, give briefings, conduct meetings, and promote partnerships with various local businesses and community groups, while providing premium services and support to clients
- Scheduled the video shootings and the crew.
Logistics and Production Coordinator
ACTORS PLAYHOUSE
10.2013 - 06.2014
- In charge of managing all aspects of the logistic and production coordination of a very successful Youth Talent competition sponsored by The Children’s Trust and produced by the Actor’s Playhouse
- Supported the daily activities surrounding the logistics, and planning of the productions
- Responsibilities included: Talent recruitment, Judge and auditions scheduling, social media advertising, locations coordination, making phone calls to potential participants competitors and sponsors for their participation
- Scheduled the talent participants, and crew.
Production Coordinator
ISPEAKVIDEO
11.2011 - 09.2013
- Coordinated the production and logistic aspect of spokesperson videos for the web
- Assembled the whole production process from scripting, studio scheduling, actors scheduling through editing and delivery of final product to the client
- Planned, developed, and coordinated the partnership agreements to ensure activities of all levels were carried out, and resolved issues regarding the delivery and completion of the projects.
Production Coordinator / Administrative Assistant
PICABU PRODUCTIONS
11.2008 - 06.2011
- Coordinated all administrative and some production aspects of a Hispanic Television Show named “Race of Champions”
- Duties included: Answering phones, invoicing, and payroll, account receivables, mailing and filing
- Assembled and gathered video and audiovisual materials for the editing department as well as scheduling and preparation of releases of talent and crew.
Art Gallery Manager / Administrative Assistant
DE LA SIERRA, PARIS & PERVILHAC GALLERY
12.2004 - 10.2005
- Aided Manager of Art Gallery in all areas related to the administrative, sales, logistics and coordination of art events
- Duties included: Telephone, invoicing, payroll, correspondence, customer service and organization planning of art exhibits.
Production Coordinator
STRETCH FILMS
11.1998 - 07.2003
- Coordination and planning of all activities related with the art department, script breakdowns, development of design packs, shipping of materials to animation studios overseas
- Supervision of the in the internship program
- Kept art & color department on schedule, for the Cartoon Network series “Courage the Cowardly Dog”.
Education
Major in Marketing and Films Studies -
THE NEW SCHOOL FOR SOCIAL RESEARCH
07.1996
Bachelor’s in Arts -
NATIONAL SCHOOL OF SCENIC ARTS
07.1992
Skills
- CRM
- Schedule Management
- Customer Service Professional
- Advanced Excel Spreadsheet Functions
- Articulate and Well-Spoken
- Independent Worker
- Managed Multiple Projects
- Professional and Mature
- Works Well Under Pressure
- Dedicated Team Player
- Excellent Planner and Coordinator
- Effective Communication
- Strong Experienced in Excel, Word, PowerPoint, Outlook & Office 365
- Fluent in Spanish
- Office Administration
- File Organization
- Critical Thinking
- Professional Communication
- Event Coordination
- Meticulous attention to detail
- Data Entry
Languages
Spanish
Native or Bilingual
Accomplishments
- Completed payroll for staff of 70 direct reports.
- Held first-point-of-contact for all internal and external communications with executive-level officers.
- Training - Responsible for training all new employees to ensure continued quality of customer service.
- Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
- Policy Development - Developed and implemented employee manual outlining all proper business procedures and office policies.
- Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
- Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Zumba Instructor Network
Certification
- Zumba Instructor, Zumba Organization
Quote
The price of inaction is far greater than the cost of a mistake
Meg Whitman
Timeline
Administrative Assistant
NATIONAL BOARD OF OSTEOPATHIC MEDICAL EXAMINERS
02.2023 - 05.2024
Sr. Community Engagement Associate
THE NEW PENNSYLVANIA PROJECT
08.2022 - 09.2022
Outreach Specialist
POCONO MOUNTAIN UNITED WAY
08.2021 - 11.2021
Transactions Coordinator / Project Manager (Part- Time)
JESSE RODRIGUEZ AGENT @ KELLER WILLIAMS
09.2020 - 11.2022
Partnership Specialist (Level GS-09)
DEPARTMENT OF COMMERCE / US CENSUS BUREAU
12.2019 - 09.2020
Fitness Instructor – Member Services Representative
YMCA POCONO
09.2016 - 11.2019
Project Manager
DIGITAL WEBSPOTS
11.2014 - 05.2016
Logistics and Production Coordinator
ACTORS PLAYHOUSE
10.2013 - 06.2014
Production Coordinator
ISPEAKVIDEO
11.2011 - 09.2013
Production Coordinator / Administrative Assistant
PICABU PRODUCTIONS
11.2008 - 06.2011
Art Gallery Manager / Administrative Assistant
DE LA SIERRA, PARIS & PERVILHAC GALLERY
12.2004 - 10.2005
Production Coordinator
STRETCH FILMS
11.1998 - 07.2003
Major in Marketing and Films Studies -
THE NEW SCHOOL FOR SOCIAL RESEARCH
Bachelor’s in Arts -
NATIONAL SCHOOL OF SCENIC ARTS
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