Summary
Overview
Work History
Education
Skills
Timeline
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Maria Fernanda Lechuga Castillo

Corpus

Summary

Ensure the industry excels in all extents and provide the company with constant opportunities for growth in sales, merchandise marketing, customer service/relations among other important revenues.. Also building relationships with company personnel and customers. And keep a daily schedule for each day for work. And always being a responsible person putting work first. Also the ambitious to grow and keep learning new things. And ready to for any kind of problem to solve.

Overview

10
10
years of professional experience

Work History

Store Associate

Sutherlands Lumber
02.2024 - Current
  • Assist customers start to end on all new orders
  • Load up customers when needed help
  • Take on new orders to fulfill.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.

Sales Associate

Prime Communications AT&T
02.2023 - 08.2023
  • Help customers from opening new account
  • Troubleshooting with customers issues and being a problem solver
  • Assist manager with any type of issues and open and close the store
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Housekeeper

Omni Hotels
06.2014 - 09.2019
  • Help with out going floor services
  • Also clean all rooms to expectations
  • Take all necessary steps to fulfill customers needs
  • Take phone calls at the reception and great all customers

Floor Manager

Sutherlands Lumber
04.2018 - 02.2019
  • Order new merchandise and restock inventory for low supply
  • Issue new P.O s for replenished inventory for store
  • Answer all incoming phone calls in regards for furniture department
  • Organize floor plan for new ways to promote new furniture and pricing.
  • Managed daily store operations for smooth functioning and achieving sales targets.
  • Implemented loss prevention measures to minimize shrinkage, safeguarding the store''s profitability.

Floor Employee

Sutherlands Lumber
07.2017 - 04.2018
  • Dispatched orders through other floor helpers
  • Put display pricing on merchandise per advertising sales
  • Also unload deliveries to store and check for damages for incoming merchandise.
  • Check out customers and finalized all furniture sales with in the department
  • Greet customers and help them with any questions.
  • Assisted in implementing promotional activities, boosting store visibility and attracting new customers.
  • Aided team members during shift transitions, ensuring seamless handoffs and continued productivity throughout the day.

Education

High School Diploma -

Hastings High School
4410 Cook Rd, Houston, TX 77072

Skills

  • Computing Skills: Proficient in a number of software programs including
  • Word Pad and Outlook email also ordering items Management: Supervising floor personal and Dispatching
  • Team Collaboration
  • Managing Cash Register
  • POS System Operations

Timeline

Store Associate

Sutherlands Lumber
02.2024 - Current

Sales Associate

Prime Communications AT&T
02.2023 - 08.2023

Floor Manager

Sutherlands Lumber
04.2018 - 02.2019

Floor Employee

Sutherlands Lumber
07.2017 - 04.2018

Housekeeper

Omni Hotels
06.2014 - 09.2019

High School Diploma -

Hastings High School

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Maria Fernanda Lechuga Castillo