Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Fonseca

Cafe Supervisor
Miami,FL

Summary

Motivated leader with excellent managerial ability, money handling, and food safety and service skills. Adept at multi-tasking, and proficient problem-solving skills, significantly improving daily operations. Enjoys hospitality environments that support both professional and personal growth.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Cafe Supervisor

MR.BEAN COFFEE SHOP
09.2021 - Current
  • Managed and maintained inventory
  • Trained staff, oversaw business operations, resolved customer issues
  • Maintained upkeep of store cleanliness in accordance to state health code standards
  • Built relationships with partners and customers to promote strong work environment and loyalty

Shift Supervisor

STARBUCKS COFFEE COMPANY
01.2020 - 11.2021
  • Conducted routine inspections to check quality and compliance with food safety guidelines.
  • Streamlined inventory management for both daily and projected store operation
  • Responded to and resolved customer questions and concerns.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Enforced company policies and regulations with employees.

Barista

STARBUCKS COFFEE COMPANY
08.2019 - 01.2020
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

High School Diploma -

New World School of The Arts
Miami, FL

Skills

  • Leadership abilities

  • Sales Tracking

  • Food Safety Compliance

  • Money Handling

  • Menu development and planning

  • Order Management

  • Customer retention

  • Multitasking Abilities

  • Self Motivation

  • Adaptability

    • Timeline

    Cafe Supervisor

    MR.BEAN COFFEE SHOP
    09.2021 - Current

    Shift Supervisor

    STARBUCKS COFFEE COMPANY
    01.2020 - 11.2021

    Barista

    STARBUCKS COFFEE COMPANY
    08.2019 - 01.2020

    High School Diploma -

    New World School of The Arts

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