Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria G. Bueno Santillan

Avondale,AZ

Summary

Proven track record in enhancing operational efficiency and customer satisfaction at Quetico, showcasing expertise in efficient packaging and excellent communication. Achieved significant reductions in product damage and streamlined order processing, demonstrating adeptness in quality control and order fulfillment. Skilled in leveraging warehouse safety measures and electric pallet jack operation to exceed employer expectations.

Overview

11
11
years of professional experience

Work History

Packing Handler

Quetico
11.2023 - 06.2024
  • Enhanced packing efficiency by implementing new packing techniques and procedures.
  • Reduced product damage rates through careful handling and proper packaging materials usage.
  • Increased order processing speed by maintaining an organized and clean work area.
  • Streamlined packing processes, resulting in improved productivity and reduced overtime expenses.

Stocker

Walmart
03.2023 - 10.2023
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.

Ticketing Consultant

Marshalls
03.2022 - 01.2023
  • Improved customer satisfaction by efficiently managing ticketing inquiries and providing accurate information.
  • Streamlined ticket booking process for faster transactions and increased client satisfaction.
  • Enhanced revenue generation with upselling of additional services and products during ticket bookings.
  • Resolved customer complaints, ensuring timely resolution and maintaining positive relationships.

Picking Packer

Macys Warehouse
06.2016 - 01.2022
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Reduced packing errors by consistently double-checking orders and ensuring correct items were included.
  • Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.

Deli Clerk

El Super Market
05.2013 - 06.2016
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Education

High School Diploma -

CVTF4
Mexico
05.1998

Skills

  • Efficient Packaging
  • Warehouse Safety
  • Product Labeling
  • Order Fulfillment
  • Product Packaging
  • Box assembly
  • Item tracking
  • Quality Control
  • Shipment Preparation
  • Order Picking
  • Excellent Communication
  • Electric Pallet Jack

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Packing Handler

Quetico
11.2023 - 06.2024

Stocker

Walmart
03.2023 - 10.2023

Ticketing Consultant

Marshalls
03.2022 - 01.2023

Picking Packer

Macys Warehouse
06.2016 - 01.2022

Deli Clerk

El Super Market
05.2013 - 06.2016

High School Diploma -

CVTF4

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Maria G. Bueno Santillan