Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria G Camarena

San Jacinto,CA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Excellent customer service and satisfaction is my priority!

Overview

34
34
years of professional experience

Work History

Warehouse Associate

Amazon
Beaumont, CA
08.2022 - 02.2024
  • Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately. Completed while using computers, scanners, and conveyor belts.
  • Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
  • Handled hazardous materials safely following prescribed regulations.
  • Communicated effectively with team members on matters related to work assignments.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Preserved safe work environment by maintaining clean workstations and pallet area.

Receptionist/Clerical Assistant

Riverside County Department of Social Services
Hemet, CA
05.2018 - 02.2024
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Updated daily log book with information about visitors entering the premises.
  • Assisted with special projects assigned by management when required.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Answered and directed incoming calls using multi-line telephone system.
  • Sorted incoming mail and directed to correct personnel each day.
  • Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Assisted with onboarding of new employees by providing orientation information and support.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Participated in emergency response drills and maintained knowledge of safety procedures.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Updated customer contact information in the system database.

Warehouse Associate

Amazon
Moreno Valley, CA
10.2014 - 10.2017
  • Performed cycle counts to ensure accuracy of inventory levels.
  • Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
  • Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
  • Resolved discrepancies between physical count results and system generated reports.
  • Handled hazardous materials safely following prescribed regulations.
  • Adhered strictly to company policies regarding quality control measures throughout the shipping process.
  • Communicated effectively with team members on matters related to work assignments.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.

Census Enumerator

U.S. Department of Commerce
Van Nuys, CA
04.2010 - 06.2010
  • Collaborated with team members to ensure that all areas were properly surveyed during enumeration period.
  • Prepared reports on progress made in completing enumeration activities in assigned territory.
  • Adhered to established policies and procedures when conducting interviews with residents.
  • Participated in training sessions conducted by supervisors on how best to conduct fieldwork operations.
  • Ensured that confidential information was kept secure at all times during enumeration process.
  • Communicated effectively with co-workers and supervisors regarding any issues or concerns that arose during fieldwork assignments.
  • Monitored progress made by fellow enumerators in completing their respective assignments.
  • Minimized mileage by teaming with people working in same area.
  • Met with supervisor daily to submit completed assignments and discuss progress.
  • Conducted door-to-door surveys to collect data from households and individuals.
  • Explained the purpose and importance of participating in the census program to respondents.
  • Utilized online resources such as GIS mapping programs for locating residences within assigned territories.
  • Performed quality control checks on survey forms before submitting them for processing.
  • Interpreted interview questions to assist people in providing appropriate answers.
  • Assisted people in filling out surveys and explained items on survey forms.
  • Read maps and located addresses to complete assigned forms via personal interview.

Census Enumerator

U.S. Department of Commerce
Van Nuys, CA
01.2000 - 03.2000
  • Conducted door-to-door surveys to collect data from households and individuals.
  • Explained the purpose and importance of participating in the census program to respondents.
  • Collaborated with team members to ensure that all areas were properly surveyed during enumeration period.
  • Reviewed existing documents such as birth certificates or driver's licenses to verify identity of respondents.
  • Prepared reports on progress made in completing enumeration activities in assigned territory.
  • Adhered to established policies and procedures when conducting interviews with residents.
  • Resolved any discrepancies encountered while collecting data from households or individuals.
  • Identified potential challenges related to obtaining accurate information from respondents.
  • Participated in training sessions conducted by supervisors on how best to conduct fieldwork operations.
  • Ensured that confidential information was kept secure at all times during enumeration process.
  • Communicated effectively with co-workers and supervisors regarding any issues or concerns that arose during fieldwork assignments.
  • Utilized online resources such as GIS mapping programs for locating residences within assigned territories.
  • Performed quality control checks on survey forms before submitting them for processing.
  • Interpreted interview questions to assist people in providing appropriate answers.
  • Assisted people in filling out surveys and explained items on survey forms.
  • Read maps and located addresses to complete assigned forms via personal interview.
  • Asked questions pertaining to name, age, religious preference and state of residency.
  • Charted out plans to visit residents of specified cities.
  • Minimized mileage by teaming with people working in same area.
  • Explained survey objectives and procedures to interviewees, interpreting survey questions to help with comprehension.
  • Met with supervisor daily to submit completed assignments and discuss progress.
  • Assisted individuals in filling out applications or questionnaires.

Front Desk Receptionist

Welton Inn (Ramada)
Oceanside, CA
01.1998 - 03.1998
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Explained policies and procedures to visitors.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Responded to inquiries and room requests made online, by phone, and via email.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Preserved office security by following safety procedures and controlling access via reception desk.
  • Showed off dining areas, pool, spa, and fitness center to prospective and current guests.
  • Maintained a clean and organized reception area to uphold company image.
  • Coordinated maintenance requests for office equipment and facilities.
  • Handled incoming and outgoing mail and packages.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Scheduled space or equipment for special programs, meetings and conferences.

Receptionist

UCLA Fred Weisman Family Center
Venice, CA
01.1997 - 04.1997
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Updated daily log book with information about visitors entering the premises.
  • Organized conference room reservations for meetings or events.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.

Receptionist

Administrative Attorney Management
Beverly Hills, CA
01.1992 - 04.1994
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Assisted with special projects assigned by management when required.
  • Organized conference room reservations for meetings or events.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
  • Managed company database and ensured the accuracy of contact information.
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
  • Managed inventory of office supplies and placed orders to ensure adequate stock levels.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Participated in emergency response drills and maintained knowledge of safety procedures.
  • Provided administrative support to various departments, assisting with document preparation and data entry.
  • Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.

Receptionist

Saint Agatha's Church
Los Angeles, CA
01.1990 - 01.1992
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Assisted with special projects assigned by management when required.
  • Organized conference room reservations for meetings or events.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated accounts to reflect balance changes.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
  • Coordinated meeting room bookings and arranged catering for meetings and events.
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
  • Managed inventory of office supplies and placed orders to ensure adequate stock levels.
  • Developed and maintained a filing system for essential documents, improving office organization.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Participated in emergency response drills and maintained knowledge of safety procedures.
  • Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.

Education

High School Diploma -

American High School
Lansing, IL
08-2004

Skills

  • Order Picking
  • Inventory counting
  • Quality Control
  • Heavy Lifting
  • Warehouse Safety
  • Inventory organization
  • Pallet Jack Operations
  • Warehouse tools operation
  • Leadership and team building
  • Office Supply Management
  • Mail Processing
  • Clerical Support
  • Reception Area Maintenance
  • Call Routing
  • Message Taking
  • Visitor assistance
  • Confidentiality
  • Maintaining records
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Proficient in [Software]
  • Bilingual communication
  • Professionalism
  • Office Equipment Operation
  • Front Desk Operations

Languages

English
Professional
Spanish
Professional

Timeline

Warehouse Associate

Amazon
08.2022 - 02.2024

Receptionist/Clerical Assistant

Riverside County Department of Social Services
05.2018 - 02.2024

Warehouse Associate

Amazon
10.2014 - 10.2017

Census Enumerator

U.S. Department of Commerce
04.2010 - 06.2010

Census Enumerator

U.S. Department of Commerce
01.2000 - 03.2000

Front Desk Receptionist

Welton Inn (Ramada)
01.1998 - 03.1998

Receptionist

UCLA Fred Weisman Family Center
01.1997 - 04.1997

Receptionist

Administrative Attorney Management
01.1992 - 04.1994

Receptionist

Saint Agatha's Church
01.1990 - 01.1992

High School Diploma -

American High School

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Maria G Camarena