Maria G. Orozco-Briz
Shafter,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Manager
Old River Grill
01.2019 - 06.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Restaurant Waiter
Mauricio's Grill & Cantina
11.2014 - 12.2018
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Cashier (Kitchen Department)
Fiesta Super Market
05.2014 - 09.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
South Gate High School
3351 Firestone Blvd. South Gate, CA. 9028006-1999
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Task delegation
- Sales techniques
- Adaptability and flexibility
- Customer relationship management
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Manager
Old River Grill
01.2019 - 06.2024
Restaurant Waiter
Mauricio's Grill & Cantina
11.2014 - 12.2018
Cashier (Kitchen Department)
Fiesta Super Market
05.2014 - 09.2014
High School Diploma -
South Gate High School
Similar Profiles
Grace McNaughtonGrace McNaughton
Server/Bartender at Flat River GrillServer/Bartender at Flat River Grill
Zackery RobinsonZackery Robinson
Host at Canyon River GrillHost at Canyon River Grill
Emily StamanEmily Staman
Event /Lead Banquet Server at Vic's River GrillEvent /Lead Banquet Server at Vic's River Grill
Cindy JimenezCindy Jimenez
Lab Technician at J G Boswell Tomato CoLab Technician at J G Boswell Tomato Co
Javier MedinaJavier Medina
General Laborer at Ranstad StaffingGeneral Laborer at Ranstad Staffing