Gabriela Briceno
Naples,FL
Summary
-Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
-Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Relationship Manager
Bank Of America
09.2023 - Current
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Collaborated with cross-functional teams for seamless management of high-profile accounts, resulting in improved customer satisfaction.
- Implemented effective communication strategies to maintain ongoing dialogue with clients, fostering long-term partnerships.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
Relationship Banker
Bank Of America
09.2021 - 09.2023
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Expanded client base through effective networking and referral generation, leading to increased business opportunities.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Collaborated with branch team members to improve overall performance and achieve sales targets consistently.
Sales Associate
T-Mobile
07.2018 - 08.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
High School Diploma -
Don Simon Rodriguez
Venezuela 07.2016
Skills
- Service support
- Business relationship cultivation
- Relationship building and management
- Client Engagement
- Fluent in English and Spanish
- Qualifying Customers
- Customer Service
Additional Information
Notary Public
Timeline
Relationship Manager
Bank Of America
09.2023 - Current
Relationship Banker
Bank Of America
09.2021 - 09.2023
Sales Associate
T-Mobile
07.2018 - 08.2023
High School Diploma -
Don Simon Rodriguez
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