MARIA GABRIELA HERRERA GAROFALO

100% Multitasking. Billing; invoices; bank transactions, bank reconcile, accounts payable; accounts receivable; inventory; costs and prices; reports; management systems like Microsoft Office, Google and Quickbooks, Square, OIS and i'm very fast learning another one. I'm also on charge of Payroll, HR Generalist, and any duties related to Administration and HR.

Participate in the composition of the menu; coordinate the service; or supervise customer service; take care of food safety. Billing, invoices, costs and prices lists, manage inventory, bank transactions, bank reconcile. Also HR duties, recruiting, hosting events, and opening new branches.

Daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees. Inventory control, cash control, and store opening and closing procedures. Also addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele. Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

I was the right hand of the Operations Manager of the Aguascalientes Distribution Center; in charge of the Human Resources area. Assist with the day-to-day operations of HR functions and duties; provide administrative and clerical support to HR executives; process documentation and prepare reports related to staff activities (staffing, hiring, training, complaints, performance evaluations, etc.); coordinate HR projects (meetings, training, surveys, etc.) and write minutes. And many other functions.

Develop communication strategies for multiple media, including social media, additional event material, and communication with partners. Also create an email marketing strategy and assets, with clear timelines and goals. Report to leadership on web analytics data and KPIs; Produce marketing material for commercial events and hosting events.