Maria Gabriela Suarez Melandri
Chicago,IL
Summary
Energetically propelled customer satisfaction by mastering menu memorization and leveraging exceptional customer service skills. Proven reliability through consistent work pace and hygiene practices, significantly enhancing dining experiences. Expert in safe food handling and adept at fostering customer relationships, showcasing a blend of hard and soft skills critical for hospitality excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Line Server
Fadi'S Mediterranean Grill
08.2018 - 10.2019
- Reduced wait times for guests by efficiently assembling meal components in a timely manner.
- Enhanced customer satisfaction by promptly serving food and maintaining a clean work area.
- Prepared items for salad bar and cold food areas, restocked ice and checked item temperatures.
- Provided excellent customer service, addressing guest inquiries and resolving issues promptly.
Housekeeper
Hyatt
01.2019 - 04.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Busser
Restaurante Tio Chucho
08.2018 - 01.2019
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Dental Assistant
Smiles On Michigan
02.2020 - Current
Education
D.D.S. - Dentistry
Universidad Nacional Experimental Romulo Gallegos
Venezuela11.2015
High School Diploma -
Liceo Agustin Codazzi
Maracay, Venezuela07.2009
Skills
- Efficient Work Pace
- Work Area Cleaning
- Reliability and punctuality
- Handling Customer Complaints
- Cleanliness and hygiene
- Safe Food Handling
- Customer service understanding
- Customer Relationship Management
- Professional Appearance
- Menu Memorization
Certification
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Dental Assistant
Smiles On Michigan
02.2020 - Current
Housekeeper
Hyatt
01.2019 - 04.2019
Line Server
Fadi'S Mediterranean Grill
08.2018 - 10.2019
Busser
Restaurante Tio Chucho
08.2018 - 01.2019
D.D.S. - Dentistry
Universidad Nacional Experimental Romulo Gallegos
High School Diploma -
Liceo Agustin Codazzi
- First Aid/CPR Certified
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