Maria Georgina Villalobos

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

• Strengthened client relationships by providing personalized banking solutions and excellent customer service.
• Expanded client base through effective networking and referral generation, leading to increased business opportunities.
• Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
• Collaborated with branch team members to improve overall performance and achieve sales targets consistently.

Provide excellent customer service.

Responsible for opening, renewing, and updating business licenses for numerous customers. Reviewing documents for all types of businesses. Collecting and processing payments through methods like debit, credit, checks, and cash.

• Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
• Streamlined communication for improved efficiency by creating a centralized system for tracking client requests.
• Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
• Increased customer retention rates through personalized follow-ups and timely resolution of concerns.

• Improved customer satisfaction by effectively resolving delinquent accounts through negotiation and payment plans.
• Streamlined debt collection processes for increased efficiency in the workplace.
• Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
• Enhanced company reputation by professionally handling sensitive financial matters.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.