Maria Guadalupe Garcia Rodriguez
Palo Alto,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Bilingual skills
Spanish and English
Overview
14
14
years of professional experience
Work History
Medical Assistant
Lucile Packard Children's Hospital Stanford
Palo Alto, California
10.2021 - 10.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Handled general office duties to support administrative staff during peak hours.
- Changed dressings on wounds to prevent infection and check for healing.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Prepared treatment rooms for patient examinations.
- Provided basic first aid treatment to injured persons at accident scenes.
- Administered basic first aid treatments when necessary.
- Administered basic first aid treatment in case of an emergency situation on board the bus.
- Provided emergency care, including cardiopulmonary resuscitation when necessary.
- Responded efficiently to medical emergencies using advanced first aid techniques.
Medtech
Palm villas memory care
Redwood City, California
04.2011 - 10.2018
- Performed urinalysis tests on patient samples for diagnosis and treatment of illnesses.
- Assisted physicians with medical procedures, such as injections and biopsies.
- Monitored vital signs including temperature, pulse, respiration rate and blood pressure.
- Maintained lab equipment by calibrating, cleaning and performing routine maintenance checks.
- Labeled specimens accurately according to established protocols.
- Recorded all test results in patient files according to hospital policies and procedures.
- Administered medications under physician direction following standard operating procedures.
- Provided instruction to patients regarding proper specimen collection techniques.
- Ordered supplies necessary for laboratory operations from approved vendors or suppliers.
- Provided excellent patient support and care to patients and families.
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
- Observed and recorded vital signs and reported changes to physicians or nurses.
- Monitored patients for medical changes and reviewed and revised care plans accordingly.
- Supported healthcare teams in consistently delivering timely and quality care according to company standards.
- Monitored medical supply inventory to ensure consistent availability of critical items.
- Adhered to all safety and infection control precautions and regulations.
- Reported safety hazards to supervisors, removing risk and promoting workplace safety.
- Cleaned and sterilized laboratory equipment to prevent cross-contamination.
- Maintained laboratory supplies inventory by checking stock to determine inventory level.
- Provided medical technology information by answering questions and requests.
- Cleaned and calibrated laboratory equipment.
- Obtained serum or viral swab samples for analysis.
- Recorded test or medical data for reports using narratives, charts or graphs.
- Implemented safety measures within the clinical environment per OSHA standards.
Education
Certificate Medical Assistance -
Institute For Business And Technology
Santa Clara, CA01-2021
High School Diploma -
Sequoia High School
Redwood City, CA10-2019
Skills
- Patient Scheduling
- Medical office administration
- Payment Collection
- Inventory Management
- Phlebotomy
- Indirect Patient Care
- Procedure Assistance
- Check-in coordination
- Patient-focused care
- Data Entry
- Medical Terminology
- Medical Billing
- HIPAA Compliance
- Emergency procedures understanding
- Medical billing and coding
- Wound care and irrigation
- Feeding assistance expert
- Vital signs and examinations
- Certified in Basic Life Support (BLS)
- Patient Care Coordination
- Laboratory maintenance
- Venipuncture and phlebotomy
- Simple dressings
- Compassionate caregiver
- EKG administration
- First Aid
- Electrocardiographic rhythm recognition
- Dementia and Alzheimer's knowledge
- EMR / EHR
- Maintaining confidentiality
- Communicating with patient families
- Customer Service
- Patient-handling equipment
- Medical Equipment Operation
- Electrocardiography (EKG)
- Monitoring patient progress
- Medical Procedures
Timeline
Medical Assistant
Lucile Packard Children's Hospital Stanford
10.2021 - 10.2024
Medtech
Palm villas memory care
04.2011 - 10.2018
Certificate Medical Assistance -
Institute For Business And Technology
High School Diploma -
Sequoia High School
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