Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Mariah Allen

Mariah Allen

Bozeman,United States

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

38
38
years of professional experience

Work History

Professional Photographer

Mariah Allen Photography Studios
Bozeman, MT
01.2008 - Current
  • Plan and prepare for on-location and studio shoots.
  • Edit, tone, caption and uploaded photographs for social media and publications.
  • Provide excellent customer service and account regulation, strengthen client relations and boost revenue.
  • Photograph high-quality images for various commercial, print and digital projects.
  • Schedule and book locations for photo shoots, working collaboratively with clients and contacts.
  • Promotes business via social media to generate leads and maximize brand identity.
  • Maintain and process invoices, deposits and money logs.
  • Track expenses and income for business while organizing and maintaining bank statements for checking accounts.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.
  • Curated and segmented editorial content to increase engagement and channel growth.

Medical Spa Manager

Bozeman Deaconess Hospital
Bozeman, MT
03.2007 - Current
  • Greeted spa guests warmly to create positive first impression of establishment.
  • Maximized efficiency through time management and staff supervision to boost productivity.
  • Recorded product sales into spa's weekly income report.
  • Utilized promotions, print and digital marketing to attract new clients.
  • Maintained front desk workstation by keeping it clean and organized.
  • Oversaw upkeep of entire facility and notified maintenance for service repairs.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Communicated with patients, ensuring that medical information was kept private.
  • Developed and implemented marketing strategies.
  • Managed spa inventory by keeping detailed track of supply use and forecasting need to direct ordering processes.
  • Maintained high functional, operational and organization levels during high-traffic hours and seasonal promotions.
  • Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.

Member Services Team Member

Yellowstone Club
Big Sky, MT
10.2004 - 05.2005
  • Recommended specific products and services in alignment with individual needs, requirements and specifications.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
  • Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
  • Assisted members with correcting account, service and system issues by educating on required forms and technical processes.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Communicated professionally with colleagues, freelancers and clients.
  • Sought ways to improve processes and services provided.

Program Coordinator

Montana State University Bozeman
Bozeman, MT
05.2002 - 10.2004
  • Provided ongoing direction and leadership for program operations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Organized and managed program development from conception through successful execution.
  • Designed program implementation and maintenance plan.
  • Gathered and organized printed materials required for program participation.
  • Reserved classrooms and meeting rooms across campus for program activities and managed room list.
  • Coordinated schedules and timelines for events.
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Planned large-scale events such as concerts, community building activities and back to school barbecues.
  • Selected and ordered décor and event materials.
  • Liaised with marketing and PR colleagues to promote special events in social calendars.
  • Supervised onsite team of caterers, audio-visual technicians, and facility management team.

Server

The Bay Bar And Grille
Bozeman, MT
06.1997 - 05.2002
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.

Education

Bachelor of Science - Psychology

Montana State University - Bozeman
Bozeman, MT

Skills

  • Client Requirements
  • Professional Development
  • Protective Equipment Knowledge
  • Blog Posts
  • Digital Enhancements
  • Marketing Materials
  • Client Correspondence
  • Professional Relationships
  • Adobe Photoshop
  • Brand Consistency
  • Location Scouting
  • Client Collaboration
  • Project Management
  • Invoice Reconciliation
  • Product Management and Branding
  • Hiring and Onboarding
  • Sales Promotion
  • Continuous Education
  • Customer Relations
  • Special Promotions Planning
  • Product Management and Branding
  • Hiring and Onboarding
  • Sales Promotion
  • Special Promotions Planning
  • Staff Management
  • Project Management
  • Invoice Reconciliation
  • Staff Management
  • Project Management
  • Invoice Reconciliation
  • Product Management and Branding
  • Hiring and Onboarding
  • Sales Promotion
  • Continuous Education
  • Customer Relations

Timeline

Professional Photographer

Mariah Allen Photography Studios
01.2008 - Current

Medical Spa Manager

Bozeman Deaconess Hospital
03.2007 - Current

Member Services Team Member

Yellowstone Club
10.2004 - 05.2005

Program Coordinator

Montana State University Bozeman
05.2002 - 10.2004

Server

The Bay Bar And Grille
06.1997 - 05.2002

Bachelor of Science - Psychology

Montana State University - Bozeman

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Mariah Allen