Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mariah Andrade

Boston

Summary

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

4
4
years of professional experience

Work History

Cashier/Customer Service

Jamaica Mi Hungry
07.2023 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Hostess

Ruth's Chris Steak House
09.2023 - 06.2024
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Babysitter/Nanny

Luisa Darosa
05.2022 - 07.2022
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
  • Negotiated conflict between children, teaching resolution skills and empathy.

Guest Services

Target
07.2020 - 12.2021
  • Collaborated with team members to ensure seamless coordination of guest services.
  • Assisted in training new team members, providing guidance and support to ensure their success in the Guest Services /Cashier role.
  • Contributed to positive working relationships among staff by fostering open communication channels between departments involved in guest services management.
  • Provided exceptional guest services, addressing any concerns or issues promptly and professionally.
  • Collaborated with other departments to provide comprehensive guest services and deliver outstanding hospitality experiences.

Education

College Degree - Criminology

Howard University
Washington, DC

Skills

  • Customer assistance
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Professionalism and courtesy
  • Conflict resolution
  • Refunds and exchanges
  • Merchandise restocking
  • Patience and empathy
  • Training and onboarding
  • Hospitality and accommodation

Timeline

Hostess

Ruth's Chris Steak House
09.2023 - 06.2024

Cashier/Customer Service

Jamaica Mi Hungry
07.2023 - 08.2024

Babysitter/Nanny

Luisa Darosa
05.2022 - 07.2022

Guest Services

Target
07.2020 - 12.2021

College Degree - Criminology

Howard University

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Mariah Andrade