Mariah Arteaga
Summary
Recent BA Bio-Psychology graduate with a strong academic foundation, equipped with analytical and research skills. Eager to apply theoretical knowledge in a professional setting to contribute effectively and grow within the field.
Overview
6
6
years of professional experience
Work History
Behavior Consultant
AEFCT
01.2024 - 05.2024
- Maintained detailed documentation on all sessions, interventions, and communications related to each client case in accordance with ethical standards and company policies.
- Increased client engagement and progress with effective communication and rapport-building techniques.
- Reduced instances of maladaptive behaviors in clients by teaching appropriate replacement skills.
- Improved client satisfaction and retention rates by establishing rapport, trust, and open lines of communication between clients, families, and treatment teams.
- Conducted over 150 in-home sessions, collected data while implementing behavioral programs, and inputted data while communicating with collaborating consultants and supervisors.
Kitchen Manager
Chipolte Mexican Grill
12.2019 - 11.2023
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Motivated staff to perform at peak efficiency and quality.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Assistant Manager
Little Caesars Pizza
12.2017 - 11.2019
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
Education
Bachelor of Arts - Bio-Psychology
California State University, San Bernardino
San Bernardino, CA12.2023
Skills
- Excellent Communication
- Google Docs, Microsoft 360, Excel
- Active Listening
- Attention to Detail
- Positive Attitude
- Conflict Resolution
Timeline
Behavior Consultant
AEFCT
01.2024 - 05.2024
Kitchen Manager
Chipolte Mexican Grill
12.2019 - 11.2023
Assistant Manager
Little Caesars Pizza
12.2017 - 11.2019
Bachelor of Arts - Bio-Psychology
California State University, San Bernardino