Jasmine Jackson
Douglasville,GA
Summary
Veteran Program Analyst versed in ongoing program evaluations and eager for new professional challenges. Highly effective at reviewing and validating data, conducting complex reviews, and assessing program operations.
Overview
12
12
years of professional experience
Work History
Program Analyst
Department of Housing and Urban Development
11.2022 - Current
- Provided administrative support and guidance to onboarding personnel within the Regional Office, ensuring seamless integration and adherence to Equal Opportunity Program standards.
- Efficiently managed an active calendar of appointments, composed and prepared correspondence, maintained records, and planned and scheduled meetings, teleconferences, and video conferences, enhancing office productivity by 20%.
- Conducted comprehensive evaluations of job candidates through phone and structured interviews, improving the recruitment process by ensuring the selection of qualified individuals and increasing hiring efficiency by 15%.
- Advised management on administrative functions, interpreting and implementing new and revised legislation, policies, and regulations, resulting in more accurate and compliant HR processes.
- Delivered quality customer service and developed strong working relationships with internal and external customers, co-workers, and operating locations, contributing to a 25% improvement in overall workplace satisfaction and collaboration.
Program Support Specialist
Covius Services
03.2019 - 02.2022
- Reviewed program operations to determine effectiveness, compliance, and accuracy, identifying areas for improvement and implementing changes that increased program efficiency by 15%.
- Applied a variety of analytical techniques, including interviews and statistical analysis, to perform studies, leading to a 20% increase in data accuracy and informed decision-making.
- Evaluated budget estimates to ensure compliance with Fannie Mae and Investor guidelines, reducing non-mission critical budget by $1 million through effective cost management.
- Advised senior management on budget development and project impact, providing insights that optimized resource allocation and improved financial planning by 15%.
- Communicated effectively with employees and management, serving as a program representative and participating in discussions to plan, coordinate, and resolve business problems, resulting in a 30% improvement in collaborative efforts and problem-solving.
Administrative Support Specialist
U.S. Department of Commerce - U.S. Census Bureau
12.2015 - 01.2017
- Provided comprehensive administrative support and guidance to current and onboarding personnel within the U.S. Department of Commerce Regional Office, enhancing onboarding efficiency by 20%.
- Efficiently managed an active calendar of appointments, composed correspondence, maintained records, and coordinated meetings, teleconferences, video conferences, and travel arrangements, improving scheduling efficiency by 25%.
- Provided guidance and training on staffing, payroll, and Census Bureau policies, and managed time, attendance, and awards for staff, resulting in a 20% increase in staff satisfaction and compliance with regulations.
- Maintained multiple databases such as CHRIS, RAD, and KOFAX to analyze change order statuses, identifying spending anomalies, and assigning risk factors to address performance shortfalls.
- Approved all funding documents and procurement requests that executed funding to field units and other government agencies.
Logistics Specialist
United States Army
02.2014 - 12.2016
- Planned and coordinated logistics for various events, including special committees, boards, symposia, and conferences, ensuring smooth execution and effective communication among participants.
- Advised on operations, intelligence, and risk assessments during daily briefings, coordinated with unit leadership for task assignments, and managed subordinates to resolve conflicts and improve team efficiency.
- Oversaw procurement for a $2M annual budget, prepared invoices, financial obligations, and account reconciliations, ensuring compliance with accounting standards and improving financial management for program office functions.
- Assisted Administrative Officers and senior management in the development of budget requests and related supporting documentation by interpreting project impacts and implementation cost, reducing non-mission critical budget by $1 million.
Administrative Specialist
United States Army
02.2012 - 01.2014
- Created and maintained a positive onboarding experience for new soldiers and civilian employees, conducting bi-weekly orientations to familiarize them with US Army policies, procedures, values, and goals, enhancing new hire integration.
- Managed a shared email inbox, responded to inquiries, and acted as a liaison with internal staff and organizational customers, ensuring accurate data transmission, clear deadlines, and consistent communication.
- Oversaw daily operations of the US Army Unit, identifying and resolving program weaknesses, resulting in the successful transition of over 50 soldiers.
- Provided administrative support to various companies and prepared ad-hoc reports and presentations, and ensured quality control and assurance activities for talent management deliverables.
- Coordinated office operations, ensuring smooth delivery of services, effective customer support, and adherence to legal compliance standards for onboarding and offboarding processes, safeguarding PII.
Education
Bachelors of Science in Human Services -
Troy University
05.2018
Skills
Skills Technical Skills: MS Office Suites, G-Suite, MS Outlook, MS Access (databases, tables, queries, forms, reports), Concur, and JIRA, Salesforce, SAP (SD, MM, PP, FI, CO), SAP BI (Dashboard, Business Object, Crystal Report), QuickBooks, Sage, and Microsoft Dynamics GP Other Skills: Data Analysis, Account Reconciliation, GAAP Principles, General Ledger Reconciliation, Sales Cycle, Planning Operation, Business Development, Project Management, Federal Acquisition Regulation, Agile Methodologies, and Federal Consulting Certificates: ZIP Administrator
Page
2
Citizenship
Yes
Jobtype
Competitive, Department of Housing and Urban Development
Workschedule
Full-time, Permanent
Federalexperience
Yes
Controlnumber
656246300
Jobannouncementnumber
22-HUD-1786
Payscaleandgrade
GS 11
Salaryrange
$54,727 - $90,837 per year
Computerskillsandsoftwareapplications
MS Office Suite, Encompass and EPIC Loan Systems
Availability
Open
Timeline
Program Analyst
Department of Housing and Urban Development
11.2022 - Current
Program Support Specialist
Covius Services
03.2019 - 02.2022
Administrative Support Specialist
U.S. Department of Commerce - U.S. Census Bureau
12.2015 - 01.2017
Logistics Specialist
United States Army
02.2014 - 12.2016
Administrative Specialist
United States Army
02.2012 - 01.2014
Bachelors of Science in Human Services -
Troy University