Quick learner with a flexible approach to daily challenges. Strong communicator with excellent multitasking and prioritization skills, which demonstrate proficiency and efficiency. Focused on advancing social work skills for career growth.
Overview
2026
2026
years of professional experience
Work History
Preservation Worker
Samaritas
Battle Creek, MI
08.2023 - Current
Collaborated with community groups to connect clients with needed resources.
Documented case notes, and wrote detailed reports.
Provided crisis intervention to clients in high-stress situations.
Developed personalized service plans to meet client goals.
Evaluated and addressed individual client needs and concerns.
Manager
Dairy Queen
Charlotte, MI
05.2012 - Current
Led daily operations, ensuring compliance with franchise and health department policies and standards.
Resolved customer issues effectively to improve satisfaction.
Trained new employees on customer service, job duties, and performance expectations.
Delegated work to staff, setting priorities and goals.
Cashier, Sales Associate
Other: Target, Younkers
Lansing, MI
Maintained a clean and organized store for optimal customer experience.
Completed other tasks as assigned by management.
Stocked shelves with merchandise when needed.
Helped customers find specific products, answered questions, and offered product advice.
Focused on customer service satisfaction while promoting loyalty programs to increase sales.
Handled cash, credit, and debit transactions using point-of-sale systems.