Mariah Brown

- Respond promptly to customer inquiries via phone, email, or in-person, ensuring a high level of service.

- Assist customers with understanding their insurance options, coverage details, and policy changes.

- Process applications, renewals, and claims in accordance with company policies and procedures.

- Resolve customer complaints and issues efficiently, escalating as necessary.

- Maintain accurate records of customer interactions and transactions.

- Stay updated on company products, services, and industry trends to provide informed assistance.

- Greet customers warmly and assist them with their inquiries in a friendly and professional manner.

- Handle customer complaints and issues efficiently, providing solutions and ensuring customer satisfaction.

- Process returns, exchanges, and refunds according to company policies.

- Answer questions regarding products, services, and store policies.

- Collaborate with team members to ensure a smooth and efficient customer service experience.

- Assist with other duties as needed, including stocking shelves and organizing merchandise.