Mariah Caraveo
Albuquerque
Summary
Dynamic professional with extensive experience as a Correctional Officer at Bernalillo County Metropolitan Detention Center, excelling in conflict resolution and crisis management. Demonstrated ability to enhance facility security and ensure inmate safety through vigilant monitoring and effective communication. Proven track record in training new staff and maintaining compliance with regulations.
Dedicated Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, planning activities and leading field trips. Excellent tutor, record keeper, and multitasker.
Overview
6
6
years of professional experience
Work History
Correctional Officer
Bernalillo County Metropolitan Detention Center
03.2024 - 04.2025
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
Teacher's Assistant
Cottonwood Elementary School
09.2022 - 05.2023
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
Restaurant Waiter
Pizza Inn
07.2019 - 07.2021
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Education
High School Diploma -
Carlsbad High School
Carlsbad, NMSkills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Mental health awareness
- Inmate monitoring
- Positive attitude
- Effective communication
- Calm and patient demeanor
- Customer service
- Cleanliness
- Service quality
- Problem-solving
- Stress tolerance
- Relationship building and management
- Crisis management
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Correctional Officer
Bernalillo County Metropolitan Detention Center
03.2024 - 04.2025
Teacher's Assistant
Cottonwood Elementary School
09.2022 - 05.2023
Restaurant Waiter
Pizza Inn
07.2019 - 07.2021
High School Diploma -
Carlsbad High School
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