Mariah Carey
Worcester,MA
Summary
Highly skilled Accounts Analyst with broad experience in financial analysis, account reconciliation, and budget forecasting. Strengths include strong analytical skills, proficiency in financial software, and ability to manage multiple tasks in high-pressure environments. Made significant impact on previous roles by improving financial reporting processes and optimizing expense management strategies.
Overview
4
4
years of professional experience
Work History
Accounts Analyst
Staples
Framingham, MA
07.2025 - Current
- Monitor and collect outstanding account balances to ensure customers pay what they owe on time.
- Research and reconcile payment issues, such as discrepancies between what was billed vs. what was paid.
- Minimize bad debt by resolving disputes and reducing unpaid or overdue accounts.
- Prepare and review aging reports and help prioritize collection actions.
- Communicate with customers’ finance teams (like Accounts Payable contacts) to negotiate payment plans and resolve billing disputes.
- Collaborate internally with sales, operations, or other teams to clarify account issues or escalate problems.
- Compile and present findings on accounts, collections, or reconciliations to internal stakeholders.
- Support month-end closing tasks and help with internal financial reviews.
- Provide insights for process improvements, such as identifying trends in overdue accounts or cash flow impacts.
Sales Representative
Spectrum
Worcester, MA
01.2025 - 06.2025
- Provide customer support and product recommendations
- Drive sales and meet performance targets
- Handle billing and service inquiries
Collection Specialist
McCue Corporation
Danvers, MA
01.2023 - 01.2025
- Monitored accounts payable (AP) statements to identify outstanding debts
- Contacted customers regarding overdue payments
- Maintained accurate records of debt collection activity
Accounts Receivable Assistant
Parsons Hill Rehabilitation
Worcester, MA
01.2022 - 12.2022
- Processed invoice billing for patient liability and private residents
- Posted cash payments and followed up on outstanding balances
- Assisted residents with medical applications and documentation
Education
Master of Science - Business Administration
Anna Maria College
Paxton, MABachelor of Science - Business Administration
Anna Maria College
Paxton, MAHigh School Diploma -
North High School
Worcester, MASkills
- Microsoft Excel
- PowerBi
- Oracle
- Budget Forecasting
- Account Reconciliation
- Cash Flow Management
- Process Improvement
Timeline
Accounts Analyst
Staples
07.2025 - Current
Sales Representative
Spectrum
01.2025 - 06.2025
Collection Specialist
McCue Corporation
01.2023 - 01.2025
Accounts Receivable Assistant
Parsons Hill Rehabilitation
01.2022 - 12.2022
Master of Science - Business Administration
Anna Maria College
Bachelor of Science - Business Administration
Anna Maria College
High School Diploma -
North High School