Mariah Cass
Houston
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
6
6
years of professional experience
Work History
Administrative Coordinator HSSE, Oil&Gas
EnerGeo Alliance
03.2024 - Current
- Provide administrative support to the VP of Global policy and Government Affairs, Scientific Director, and Director of Memberships and Committees.
- Prepare and assist with expense statements each month.
- Coordinate travel plans; itineraries and agendas as well as schedule and coordinate department meetings.
- Preparation of documents and presentations of monthly global policy monitoring reports and membership certificates.
- Collaborate with the Government Affairs and Membership teams to incorporate member assets to the company website.
Order Managment- OCTG
Edgen Murray- Subsidiary Of Sumitomo Corporation
01.2024 - 03.2024
- Streamlined order processing by implementing efficient order management systems and protocols.
- Enhanced customer satisfaction with timely and accurate order updates, addressing inquiries promptly and professionally.
- Collaborated with sales and logistics teams to ensure seamless coordination of shipments, deliveries, and returns.
- Provided support to sales representatives during the quoting process for custom orders, ensuring accurate pricing information was communicated to customers.
- Managed an extensive portfolio of client accounts, fostering strong relationships through proactive communication and diligent follow-up practices.
Administrative Assistant, OCTG, MDS, HSSE
Sumitomo Corporation Of Americas
06.2023 - 01.2024
- Created and submitted invoices.
- Assisted with the annual Tubular Townhall meeting and Exxon mobile Holiday party consisting of scheduling vendors for dinner arrangements, valet, party favors, email invites and maintaining in budget.
- Scheduled travel accommodations for Sr. level management and international guests. Including flight, hotel, limo and dinner reservations.
- Scheduled office meetings and client appointments for staff teams. Using company card to set up catering and assisting in the set up and clean up.
- Heavy data entry and MS Excel weekly to keep client and supplier details up to date.
- Worked closely with IT splitting up the work of ordering new laptops for the office.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Administrative Assistant
Medline, Ind
06.2021 - 06.2023
- Answered central telephone system and directed calls accordingly.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Executed record filing system to improve document organization and management.
- Handled client correspondence and tracked records to foster office efficiency.
Clerk
Amazon
03.2020 - 06.2021
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Received and routed business correspondence to correct departments and staff members.
- Strategically distributed administrative tasks amongst staff and provided guidance to promote performance.
Administrative Assistant
Taste Of Texas
10.2018 - 03.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Handled client correspondence and tracked records to foster office efficiency.
Education
Associate of Arts - Business Administration, Specializing in Marketing
Lonestar
9191 Barker Cypress Rd, Cypress, TX 77433Skills
- Multi-Line Telephone Systems
- Database Administration
- Verbal and Written Communication
- Office Equipment Operation
- Customer and Client Relations
- Data Inputting
- Correspondence Distribution
- Invoice Processing
- Data Entry
- Excel Spreadsheets
- Travel Planning
Timeline
Administrative Coordinator HSSE, Oil&Gas
EnerGeo Alliance
03.2024 - Current
Order Managment- OCTG
Edgen Murray- Subsidiary Of Sumitomo Corporation
01.2024 - 03.2024
Administrative Assistant, OCTG, MDS, HSSE
Sumitomo Corporation Of Americas
06.2023 - 01.2024
Administrative Assistant
Medline, Ind
06.2021 - 06.2023
Clerk
Amazon
03.2020 - 06.2021
Administrative Assistant
Taste Of Texas
10.2018 - 03.2020
Associate of Arts - Business Administration, Specializing in Marketing
Lonestar
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