Mariah Catania
Studio City,CA
Summary
Driven Front Office Medical Assistant offering strong collaboration skills to manage busy medical offices. Building trust and rapport with patients through friendly, welcoming demeanor. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Medical Assistant/Phlebotomist
Nicholas M. Panagiotis
Tarzana, CA
08.2020 - 01.2022
- Prepared medical charts, scanned documents and organized patient information.
- Registered new patients and created files with detailed personal and medical information.
- Answered phones politely and directed callers to appropriate personnel.
- Greeted patients and visitors with welcoming, warm demeanor to create comfortable environment.
- Responded to patient and visitor concerns and questions.
- Stocked medical office supplies, anticipated inventory needs and monitored office equipment.
- Straightened magazines and wiped down high-touch surfaces to maintain clean and organized reception area.
- Performed basic medical duties such as removing sutures and administering medications.
- Scheduled appointments for patients via phone and in person.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Recorded vital signs and medical history for 17-22 patients each shift.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Organized charts, documents and supplies to maintain team productivity.
Senior Caregiver
United Cerebral Palsy Of Los Angeles
Chatsworth, CA
08.2014 - 07.2019
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Improved patient outlook and daily living through compassionate care.
- Tracked and reported clients' progress based on observations and conversations.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Transported patients to medical, dental and personal care appointments.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Recognized emergencies and notified paramedics and family members.
- Laundered clothing and bedding to prevent infection.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Reported concerns to nurse supervisor to promote optimal care.
- Directed patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength.
- Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
- Documented patient information, treatment provided and vitals in patient charts.
Cashier
Jack in the Box
Studio City, CA
06.2013 - 03.2014
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Learned roles of other departments to provide coverage and keep store operational.
- Promoted specific item options to drive sales and achieve add-on purchases.
Education
Medical Assisting
National Career College
Panorama City, CA08.2021
High School Diploma -
Reseda Senior High School
Reseda, CA05.2013
Some College (No Degree) - Vocational Nurse
National Career College
Panorama City, CASkills
- Preparing patients for exams
- Outstanding telephone etiquette
- Specimens collection and processing
- Vital signs monitoring
- Patient scheduling
- Work ethic
- Venipuncture and phlebotomy
- ICD 10 coding
- Understands medical procedures
- Grooming and bathing assistance
- Able to lift 80 pounds
- HIPAA compliance
- Patient feeding
- Professional bedside manner
- Patient toileting
- Patient skin and nail care
- Inventory and supply management
- Reliable transportation
- EKG set up and monitoring
- Phlebotomy
- Customer Service
- General housekeeping ability
- Meal supervision
- Medical terminology
- Stocking supplies
- Medical terminology knowledge
Timeline
Medical Assistant/Phlebotomist
Nicholas M. Panagiotis
08.2020 - 01.2022
Senior Caregiver
United Cerebral Palsy Of Los Angeles
08.2014 - 07.2019
Cashier
Jack in the Box
06.2013 - 03.2014
Medical Assisting
National Career College
High School Diploma -
Reseda Senior High School
Some College (No Degree) - Vocational Nurse
National Career College
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