Mariah Clark
China Spring,TX
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Certified Medical Assistant
MultiCare Respiratory Clinic
Tacoma, WA
01.2021 - Current
- Performed lead roles including but not limited to completion of monthly back-office support reports and reviews, maintaining orders of medications and supplied needed for procedures and treatment, training new hires and students to be proficient inpatient care and back-office support roles, as well as working with upper management to implement new standards of workflows in the clinic for better patient experience. Ensuring staff compliance of safety standards compliant with OSHA, CDC, and MA-C scope while also ensuring MultiCare core values were represented.
- Managed front office operations, including scheduling patient appointments and managing patient records.
- Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
- Performed administrative duties such as filing, billing and coding of insurance claims.
Certified Medical Assistant/Lab Technician
MultiCare Off Campus Emergency Department
Tacoma, WA
10.2019 - 01.2021
- Responsible for obtaining blood samples from patients, transporting samples and other potentially biohazardous specimens to the laboratory for medical testing, and processing specimens according to protocol and procedures, performing waived and moderately complex testing and associated quality activities in the OCED per procedures. Ability to multi-task, stay exceptionally organized, think critically, problem solve, pay attention to detail, and use discretion and good judgement in decision making. Establish good, positive, and effective relations with all patients and staff.
- Conducted daily laboratory maintenance, including cleaning and organizing.
- Performed quality control tests on incoming and outgoing materials to ensure safety standards were met.
- Monitored and maintained laboratory equipment such as pipettes, centrifuges, and microscopes.
- Prepared samples for analysis by weighing, filtering, or diluting them as needed.
Certified Medical Assistant
MultiCare Indigo Urgent Care
Tacoma, WA
08.2018 - 10.2019
- Performed all clinical tasks and coordination of patient care and clinic activities within facility and MA-C license scope, as directed by the facility provider. Greeting and registering patients, maintain lobby cleanliness and brand elements, executing opening and closing procedures related to front office activities, and collecting appropriate monies from patients. Worked closely with colleagues to ensure ongoing communication throughout the patient visit for optimal patient experience and flow Used knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Certified Medical Assistant
Liberty Family Medicine
Hinesville, GA
07.2016 - 05.2018
- Praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, accurate documentation in electronic medical records) Proficient in taking patient medical histories and vital signs, as well as in performing venipunctures, injection, diagnostic procedures and ancillary tests (EKG’s, ABI’s, and in-house labs). Ensured the cleanliness, sanitation and maintenance of exam rooms and equipment. Ensured compliance with HIPAA, CLIA and OSHA regulations. Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Organized charts, documents and supplies to maintain team productivity.
Education
Associate of Applied Science - Medical Assisting
Miller Motte Technical College
Clarksville, TNSkills
- Team Supervision
- Clinical Leadership
- Electronic Health Records Management
- Critical thinking abilities
- Staff Training and Development
- Patient Care Coordination
- Collaboration and Teamwork
Certification
NHA Certification Number: F2N7Y3P9 Expiration: 04/22/2026
Certified In BLS and First AID
Timeline
Lead Certified Medical Assistant
MultiCare Respiratory Clinic
01.2021 - Current
Certified Medical Assistant/Lab Technician
MultiCare Off Campus Emergency Department
10.2019 - 01.2021
Certified Medical Assistant
MultiCare Indigo Urgent Care
08.2018 - 10.2019
Certified Medical Assistant
Liberty Family Medicine
07.2016 - 05.2018
Associate of Applied Science - Medical Assisting
Miller Motte Technical College
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