Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mariah Curtis

Madison,AL

Summary

Highly organized and dependable candidate skilled in efficiently managing multiple priorities while maintaining a positive attitude. Proven track record of meeting team goals by willingly assuming additional responsibilities. Committed to delivering exceptional results and contributing to the overall success of the organization.

Overview

9
9
years of professional experience

Work History

Caregiver

Stay at Home Parent
01.2024 - Current
  • I took a career break for maternity reasons and continued my education.

Panera Bread Associate

Panera Bread
10.2023 - 01.2024
  • Ring up orders quickly and accurately
  • Helped customers with questions or requests
  • Delivered excellent customer service in every circumstance
  • Kept restaurant clean

Customer Service Specialist

O'Neal Steel
02.2022 - 03.2022
  • Answered and routed 30-40 general line and sales phone calls to the appropriate contacts throughout the day.
  • Division
  • Responsible for organizing, scanning, indexing, and maintaining district paperwork (mill test reports, shipping/receiving paperwork)
  • Other duties and responsibilities as directed by management.

Fullfillment Associate

Lowe's Home Improvement
08.2021 - 12.2021
  • Arranging incoming deliveries in designated storage areas
  • Locating and extracting merchandise from shelves and storage areas
  • Finalizing work orders and updating the database.

Customer Service Representative

Oakwood University
01.2020 - 04.2020
  • Answered telephones and gave information to callers, took messages, or transferred calls to appropriate individuals
  • Greeted visitors or callers, handled their inquiries, and directed them to appropriate persons according to their needs
  • Used computers for various applications, such as database management or word processing
  • Scanned documents into the computer.

Cashier, Server

People Ready Temporary Staffing Agency
02.2019 - 12.2019
  • Packed production in the form for it to be sent out
  • Greeted customers entering establishments
  • Issued receipts and change due to customers
  • Maintained clean and orderly work area
  • Stocked shelves
  • Assisted customers in locating items to purchase
  • Served food at banquets

Leasing Agent/ Porter

The Park at Bellingham
11.2018 - 02.2019
  • Maintained approximately 5,000 referral rates per month and received exceptional feedback from previous clients
  • Educated clients regarding the current real estate market fielded inquires
  • Received and maintained a large customer base by meeting their needs
  • Provided exceptional customer service
  • Processed sensitive documents pertaining to evictions
  • Preserved and provided apartment complex cleanliness

Medical Receptionist

Zoe Medical Care
05.2017 - 08.2018
  • Answered telephones, took messages, greeted patients
  • Check patients in and out and collected
  • Collected patient's Copays & Balances
  • Scheduled, rescheduled, and verified patient appointments; scheduled appointments with secondary care providers
  • Used EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic
  • Organized and maintained a clean, efficient, and confidential work area

Customer Service Representative

Alorica
12.2016 - 04.2017
  • Responded to and handled customer complaints and inquiries in a timely manner
  • Maintained a polite and professional telephone manner
  • Developed personal organization and multitasking skills in a fast paced environment

Crew Member

Jason's Deli
10.2016 - 02.2017
  • Greeted customers upon arrival
  • Repeated orders to customers to ensure they were correct
  • Ensured food was delivered to the table hot and fresh
  • Checked with the customers to ensure overall satisfaction \
  • Maintained a clean, sanitary, and organized dining room and service area
  • Ensured restrooms were cleaned and stocked

Crew Member

McDonalds
07.2015 - 10.2016
  • Replenished merchandise shelves with items from the stockroom
  • Recommended, selected, and helped locate merchandise based on customer needs and desires.
  • Worked front counter, drive-thru, and other areas.
  • Cleaned and maintained all areas of the restaurant to promote a clean image.
  • Accurately operated cash register to process customer payments.
  • Worked front counter, drive-thru and other areas.

Education

Associate's degree - Office Administration/medical billing

Calhoun Community College
Huntsville, AL
05-2025

Medical Assistant Diploma - Medical Assistant

Ross Medical Education Center
Huntsville, AL
04-2016

High School Diploma -

Lester Christian Academy
Pulaski, TN
05-2012

Skills

  • Customer Service
  • Medical Office Experience
  • Problem -solving abilities
  • Clerical Experience
  • Computer proficiency
  • Multi-line phone systems
  • Attention to detail
  • Fast learner
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Organization and Time Management
  • Multitasking

Timeline

Caregiver

Stay at Home Parent
01.2024 - Current

Panera Bread Associate

Panera Bread
10.2023 - 01.2024

Customer Service Specialist

O'Neal Steel
02.2022 - 03.2022

Fullfillment Associate

Lowe's Home Improvement
08.2021 - 12.2021

Customer Service Representative

Oakwood University
01.2020 - 04.2020

Cashier, Server

People Ready Temporary Staffing Agency
02.2019 - 12.2019

Leasing Agent/ Porter

The Park at Bellingham
11.2018 - 02.2019

Medical Receptionist

Zoe Medical Care
05.2017 - 08.2018

Customer Service Representative

Alorica
12.2016 - 04.2017

Crew Member

Jason's Deli
10.2016 - 02.2017

Crew Member

McDonalds
07.2015 - 10.2016

Associate's degree - Office Administration/medical billing

Calhoun Community College

Medical Assistant Diploma - Medical Assistant

Ross Medical Education Center

High School Diploma -

Lester Christian Academy

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