Customer Service Representative
Bishops Pumpkin Farm
Wheatland, CA
09.2026 - Current
- Greeted customers and addressed inquiries about products and services to enhance customer experience.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Personalized service for each customer to boost satisfaction levels and foster customer loyalty.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Followed store procedures for refunds, exchanges, and receipt handling.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Supported management by taking on additional responsibilities to maintain efficient workflow.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered visitor questions about pumpkins, attractions, hours, and farm activities