Mariah Dickens-Mantey
Edwardsburg,MI
Summary
Professional support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results. Ability to adapt to changes and support new needs as they arise. Also willing to learn and grow with the company.
Overview
10
10
years of professional experience
Work History
Office Assistant
MITO Corporation
12.2022 - 04.2025
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Shade Trimmer
Irvine Shade & Door
02.2020 - 11.2022
- Used hand tools to complete delicate work.
- Adapted quickly to changes in production schedules, remaining flexible and responsive under tight deadlines.
- Managed workload effectively, prioritizing tasks based on urgency while meeting productivity targets consistently.
- Maintained open lines of communication with supervisors, providing timely updates on progress toward goals and addressing concerns as needed.
Master Sealer/Interim Team Lead
Utilimaster
03.2015 - 01.2020
- Provided training to new team members on proper sealant application methods, contributing to their rapid integration into the workforce.
- Achieved consistent sealing quality by following standard operating procedures and guidelines.
- Resolved sealing issues promptly, minimizing downtime and maintaining productivity levels.
- Reduced waste by reusing or recycling materials whenever possible during the sealing process.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Developed risk management plans, minimizing potential project disruptions and ensuring timely delivery.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Associate of Science - Social Work
Southwestern Michigan College
Dowagiac06-2026
Skills
- Customer relations
- Constructive mindset
- Proficient in prioritizing tasks
- Detail-oriented data management
- Clerical support services
- Skilled in analyzing data with Excel spreadsheets
- Organizing files
- Mature communication
- Proficient in problem-solving
- Effective documentation practices
- Valid Driver's license
- Invoice processing
- Spreadsheet creation
- Spreadsheet management
- Record preparation
- Presentation preparation
- Collaborative problem-solving
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- Team leadership
Accomplishments
I am currently in the publishing stage of an engaging young adult novel that explores the authentic challenges and experiences of adolescence through the lens of social work. This book delves into real-life perspectives, addressing vital issues faced by young adults today, aiming to resonate deeply with readers and foster understanding and empathy.
Timeline
Office Assistant
MITO Corporation
12.2022 - 04.2025
Shade Trimmer
Irvine Shade & Door
02.2020 - 11.2022
Master Sealer/Interim Team Lead
Utilimaster
03.2015 - 01.2020
Associate of Science - Social Work
Southwestern Michigan College
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