Mariah Dubay
50 Stearns Farm Rd. Hampden
Summary
Adaptable and dependable professional with a versatile background in customer service, motor vehicle knowledge, and some bookkeeping. Recognized for attention to detail and effective communication, eager to leverage skills to enhance operational efficiency and customer satisfaction.
Overview
20
20
years of professional experience
Work History
Sales and Bookkeeping
Rawcliffe's Inc and Hampden Auto Center
02.2024 - Current
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Maintained accurate financial records using accounting software.
- Reconciled Bank statements to ensure financial accuracy.
- Entered deposits, credit card charges, and sale entries.
- Ran financial reports using QuickBooks.
- Assisted customers on choosing the right vehicles for their needs.
- Processed all State and Financial paperwork for each vehicle sale.
- Computed all sales and related cash, check and credit card transactions.
CSRII
Secretary of State, Bureau of Motor Vehicles
01.2006 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Processed vehicle registrations and renewals efficiently using DMV software systems.
- Assisted customers with inquiries, ensuring accurate information delivery and excellent service.
- Trained new clerks on DMV protocols and customer service best practices to ensure consistency.
- Maintained a high level of accuracy when entering data into the DMV system, reducing errors and improving overall efficiency.
- Handled sensitive personal information with discretion while assisting customers in obtaining identification cards or updating their records accordingly.
- Ensured compliance with state laws by verifying required documentation for vehicle title transfers and registrations.
- Kept up-to-date with changes in DMV policies and procedures, allowing for accurate guidance to customers seeking information or assistance.
- Traveled to cover other offices for staff shortages.
- Was trained to cover for management for staff shortage.
Education
High School Diploma -
Hampden Academy
Hampden, ME06-1999
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Decision-making
Timeline
Sales and Bookkeeping
Rawcliffe's Inc and Hampden Auto Center
02.2024 - Current
CSRII
Secretary of State, Bureau of Motor Vehicles
01.2006 - 02.2024
High School Diploma -
Hampden Academy