Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mariah Dumas

Powder Springs,GA

Summary

Outgoing Leasing Consultant with background in marketing initiatives and recruiting techniques. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. Prioritizes work, organizes records and builds trust with attention to detail and excellent multitasking abilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Leasing Agent

3keys Property Management
Atlanta, GA
03.2023 - Current
  • Inspected vacant units and ensured they were ready for showings.
  • Greeted prospective tenants, answered questions, and provided tours of the property.
  • Processed applications by conducting background checks and verifying references.
  • Collected security deposits from new tenants.
  • Maintained accurate records of all tenant leases, payments, and occupancy status.
  • Ensured that all applicable laws and regulations were followed in accordance with local housing codes.
  • Resolved tenant complaints regarding maintenance or other issues in a timely manner.
  • Conducted periodic inspections of units to ensure compliance with lease terms.
  • Performed administrative duties such as filing paperwork and updating databases.
  • Maintained a professional attitude when dealing with difficult situations or customers.
  • Contacted and followed up with tenants on renewal notices.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Prepared and submitted monthly tenant visit logs.

AR Collection Specialist

Carfast Financial
Smyrna, GA
10.2021 - 01.2023
  • Developed and implemented a new collection system to reduce outstanding accounts receivable balances.
  • Conducted regular reviews of delinquent accounts and determined appropriate action for collection.
  • Negotiated with customers on overdue payments and arranged payment plans when necessary.
  • Maintained accurate records of all collections activities in the database.
  • Performed telephone calls to contact delinquent customers regarding past due balances.
  • Provided recommendations on account status changes based on analysis of customer's payment history.
  • Managed high-volume call lists to contact debtors and secure payments.
  • Accepted and processed customer payments and applied toward account balances.
  • Prepared weekly reports summarizing progress towards collection goals.
  • Responded promptly to customer inquiries related to past due accounts.

Education

High School Diploma -

Villa Rica High School
Villa Rica, GA

Skills

  • Fair housing policies
  • Background Checks
  • Office Management
  • Property Management
  • Lease administration
  • Application processing

Certification

  • CPR Certified

Timeline

Leasing Agent

3keys Property Management
03.2023 - Current

AR Collection Specialist

Carfast Financial
10.2021 - 01.2023

High School Diploma -

Villa Rica High School

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Mariah Dumas