Microsoft Word
Mariah Farris
Administrative Assistant
Citrus Heights,CA
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. As a Barista, I consistently maintained great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Barista
Java Detour
Citrus Heights, CA
02.2019 - Current
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Prioritized drink requests while managing interruptions.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Promoted additional items with beverages, increasing store sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Serviced up to 100 customers per day.
Property Management Assistant
Future Property Management
Folsom , CA
07.2021 - 06.2022
- Promptly responded to tenant complaints and concerns for 60 properties.
- Greeted approximately 10 prospective tenants weekly.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Sorted, opened and routed mail and deliveries to meet business requirements.
- Organized resources, records and personnel to accomplish aggressive targets.
- Translated information into electronic forms by compiling and sorting data.
- Assisted management with activities to plan and oversee events and programs.
Education
High School Diploma -
Hanford High
Hanford, CA 08.2013 - 06.2015
No Degree - Real Estate
Real Estate Express
Online 05.2001 -
Skills
Administrative support
Software
Excel
Timeline
Property Management Assistant
Future Property Management
07.2021 - 06.2022
Barista
Java Detour
02.2019 - Current
High School Diploma -
Hanford High
08.2013 - 06.2015
No Degree - Real Estate
Real Estate Express
05.2001 -
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