Mariah Fast
Waco,TX
Summary
Dynamic professional with a proven track record at HEB Grocery Store, excelling in customer relationship building and conflict resolution. Successfully enhanced client loyalty through empathetic service and effective communication. Skilled in inventory management and staff supervision, driving operational efficiency and ensuring compliance with health regulations. Committed to fostering strong partnerships and team collaboration.
Overview
10
10
years of professional experience
Work History
Deli Partner
HEB Grocery Store
09.2021 - Current
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Inventory Manager
Panera Bread
07.2020 - 10.2021
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Monitored inventory levels to confirm compliance with company policy.
Assistant General Manager
Freddy's Frozen Custard and Steakburgers
10.2015 - 07.2020
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Managed team schedule with eye for coverage needs and individual strengths.
Education
Associate of Applied Science - Nursing
McLennan Community College
Waco, TX07-2026
Skills
- Customer relationship building
- Recruitment and hiring
- Conflict resolution
- Workflow optimization
- Partnership development
- Expense control
- Active listening
- Creative and critical thinking
- Interpersonal communication
- Collaboration and teamwork
- Establishing effective relationships
- Building trust and relationships
- Organization and administration
- Staff supervision
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Deli Partner
HEB Grocery Store
09.2021 - Current
Inventory Manager
Panera Bread
07.2020 - 10.2021
Assistant General Manager
Freddy's Frozen Custard and Steakburgers
10.2015 - 07.2020
Associate of Applied Science - Nursing
McLennan Community College
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