Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Business Owner/Management
Eastport Beverage
01.2021 - Current
Enhanced business operations by implementing efficient processes across all departments.
Developed marketing strategies for increasing customer engagement and brand visibility.
Managed human resources functions, including recruitment and staff development.
Real Estate Agent
Trout Realty
01.2022 - 01.2023
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Advertised client properties through websites, social media, and real estate guides.
Maintained connections with clients to encourage repeat business and referrals.
Communicated with clients to understand property needs and preferences.
Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
911 Dispatcher
Frontier 911
01.2016 - 01.2023
Monitored Police and Fire radios to provide assistance to responding personnel.
Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
Dispatched and coordinated emergency services teams according to high-priority calls.
Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
Read system maps and caller information, and documented details in system.
Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
Assessed emergency requests and made quick judgment calls to determine appropriate action.
Increased situational awareness among responding units through timely updates on evolving incident conditions.
Medical Assistant
Best Care Treatment
01.2019 - 01.2021
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Airlink Dispatcher
St Charles Health
07.2019 - 12.2019
Streamlined communication between pilots, medical teams, and dispatchers for seamless patient transfers and improved response times.
Enhanced teamwork among crew members with open communication channels that fostered collaboration and mutual support during emergencies.
Provided essential support for emergency flights by rapidly processing time-sensitive information and effectively communicating with relevant personnel.
Supported efficient operations by accurately managing flight logs, tracking aircraft locations, and monitoring weather conditions during each mission.
911 Dispatcher/Corrections Officer
Warm Springs Police
12.2017 - 07.2019
Monitored Police and Fire radios to provide assistance to responding personnel.
Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
Dispatched and coordinated emergency services teams according to high-priority calls.
Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
Prevented contraband introduction through diligent cell searches and visitor screenings.
Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
Education
Certificate - Certified Billing And Coding Specialist
US Career Institute
High School diploma -
Wheeler High School
Fossil, OR
06-2012
Skills
Team leadership
Financial management
Staff training
Crisis management
Project management
Problem solving
Decision making
Employee management
Time management
Communication
Customer service
Attention to detail
Driven and determined
Timeline
Real Estate Agent
Trout Realty
01.2022 - 01.2023
Business Owner/Management
Eastport Beverage
01.2021 - Current
Airlink Dispatcher
St Charles Health
07.2019 - 12.2019
Medical Assistant
Best Care Treatment
01.2019 - 01.2021
911 Dispatcher/Corrections Officer
Warm Springs Police
12.2017 - 07.2019
911 Dispatcher
Frontier 911
01.2016 - 01.2023
Certificate - Certified Billing And Coding Specialist