Mariah Flores
Tacoma,WA
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Help Desk
tacoma community college
Tacoma, WA
04.2023 - Current
- Handled customer service issues by providing guidance or escalating for advanced support.
- Delivered remote assistance for technical issues using screen sharing, mouse and keyboard control and other tools.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Stayed abreast of latest software developments to enhance job knowledge.
- Performed troubleshooting to diagnose and resolve technical issues.
- Assisted customers with various types of technical issues via email, live chat and telephone.
CNA
Manoa Cottage Kaimuki
Honolulu, HI
02.2017 - 07.2022
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Turned and repositioned bedridden patients to prevent bedsores.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Assisted residents in preparing for activities and social programs.
- Helped residents walk with or without self-help devices.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Educated patients on self-care techniques that would help them maintain their independence.
Education
Associate of Applied Science - Respiratory Therapy
Tacoma Community College
Tacoma, WA06-2024
Associate of Science -
Leeward Community College
Pearl City, HI12-2021
Skills
- MS Office
- Communication
- Computer Skills
Certification
- CPR BLS certified
Timeline
IT Help Desk
tacoma community college
04.2023 - Current
CNA
Manoa Cottage Kaimuki
02.2017 - 07.2022
Associate of Applied Science - Respiratory Therapy
Tacoma Community College
Associate of Science -
Leeward Community College
- CPR BLS certified